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  Posted in: Cardinal
• May 2, 2017 at 4:39 pm #323048
  Pod9

  Member

  Post count: 76

  Hi,

  I have tried to update WooCommerce but now I can’t even activate the plugin and the following error shows up on the plugins page…

  Plugin could not be activated because it triggered a fatal error.

  Fatal error: Cannot redeclare wc_get_template_html() (previously declared in /var/sites/p/prosecco.club/public_html/wp-content/plugins/yith-woocommerce-review-reminder/init.php:234) in /var/sites/p/prosecco.club/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 219

  You can see on the home page that products are no longer displayed and instead I just have the following:
  [spb_products title=”Latest Prosecco Cocktails” asset_type=”latest-products” category=”0,prosecco-cocktails” products=”0″ display_type=”standard” carousel=”no” fullwidth=”no” columns=”3″ item_count=”3″ order=”DESC” button_enabled=”no” width=”1/1″ el_position=”first last”]

  Thanks, James

  May 2, 2017 at 10:41 pm #323092
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you provide us admin credentials?

  That error seems to be related with the plugin yith-woocommerce-review-reminder, check if you have the latest version.

  -Rui

  May 4, 2017 at 12:19 pm #323341
  Pod9

  Member

  Post count: 76

  This reply has been marked as private.
  May 4, 2017 at 1:03 pm #323349
  David Martin – Support

  Moderator

  Post count: 20834

  This is not related to the theme.

  The plugin causing the error is yith-woocommerce-review-reminder. Please disable it and contact their support.

  Thanks.

  May 11, 2017 at 12:55 pm #324243
  Pod9

  Member

  Post count: 76

  Okay thanks.

  May 11, 2017 at 1:03 pm #324250
  David Martin – Support

  Moderator

  Post count: 20834

  Glad to help.

  Thanks

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  Posted in: Cardinal