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  Posted in: Dante
• April 14, 2017 at 9:10 am #321053
  Arian-Design

  Member

  Post count: 38

  Hi,
  After the last update I’ve encounterd the follow issues

  A) Inside the page/post builder the icon are disapperead, the icons buttons on each element have disappeared, though they still work if you click them.

  B) My site is dual languages (italian/english)…when i switch to english, the footer miss the google maps and the keep in touch buttons / text , cookie policy buttons in all the pages…

  C) In the “Contatti/Contacts” page, in Italian and English too, the google maps is not showed anymore and the contact form has some minor issues with a red dot showed instead of the text and the send button/icon is without any text..

  Thanks in advance and forgive me about my poor english

  Arian

  April 14, 2017 at 9:10 am #321054
  Arian-Design

  Member

  Post count: 38

  This reply has been marked as private.
  April 18, 2017 at 11:40 am #321321
  David Martin – Support

  Moderator

  Post count: 20834

  A) This is being sorted in your other duplicate thread.

  B) You would need to contact WPML or the plugin developers. This is not theme related.

  C) Your English admin page has IT set as the widget conditional logic.

  

  Please contact WPML support and report this issue: https://wpml.org/forums/forum/english-support/

  April 18, 2017 at 11:46 am #321331
  Arian-Design

  Member

  Post count: 38

  Hi Martin,

  So, if i had understand well

  A) Need to update the theme with the new update like the blog

  B) it is a plugin issue

  C) Need to change that setting

  Right?

  Thanks

  Arian

  April 18, 2017 at 12:24 pm #321336
  David Martin – Support

  Moderator

  Post count: 20834

  Yes, please action those.

  Thanks.

  April 18, 2017 at 1:16 pm #321349
  Arian-Design

  Member

  Post count: 38

  This reply has been marked as private.
  April 18, 2017 at 1:27 pm #321352
  David Martin – Support

  Moderator

  Post count: 20834

  Great, glad to help.

  Please add customizations to a child theme, not the parent core theme files.

  April 18, 2017 at 1:30 pm #321353
  Arian-Design

  Member

  Post count: 38

  This reply has been marked as private.
  April 18, 2017 at 1:32 pm #321354
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  We actually package a child theme in the main zip file from ThemeForest to help you out with this. You install it like any other theme, then modifications go there.

  If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

  Cheers,
  David

  April 18, 2017 at 1:51 pm #321360
  Arian-Design

  Member

  Post count: 38

  This reply has been marked as private.
  April 18, 2017 at 1:59 pm #321363
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  The php customization should be placed inside the functions.php of the child theme.
  Thanks David.

  -Rui

  April 18, 2017 at 2:03 pm #321364
  Arian-Design

  Member

  Post count: 38

  This reply has been marked as private.
  April 18, 2017 at 2:14 pm #321365
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  I was thinking it was a PHP customization. You can also leave it in the custom css option since it’s stored in the database and the theme updates won’t affect it.

  -Rui

  April 18, 2017 at 2:50 pm #321383
  Arian-Design

  Member

  Post count: 38

  This reply has been marked as private.
  April 18, 2017 at 2:54 pm #321389
  David Martin – Support

  Moderator

  Post count: 20834

  Yes, exactly correct.

  Thanks.

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  Posted in: Dante