New Landing › How can we help? › Themeforest Theme Support › Dante › Blog side bar is going to web footer

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    Posted in: Dante
  • April 10, 2017 at 9:15 am #320244
    evanavarro12
    Member
    Post count: 23

    Hi,
    Since last week my blog side bar is going to the web footer, please can you tell me if there’s any problem with the theme? Another blog i visit that use Dante too is having the same problem (https://numashop.es/blog/) so I think there must be something wrong with the theme.
    Please can you help me?
    Thanks!
    Eva

    April 10, 2017 at 11:38 am #320297
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin credentials to have a look?
    Thanks

    -Rui

    April 10, 2017 at 11:43 am #320299
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    April 10, 2017 at 2:01 pm #320340
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    thanks. Don’t see anything wrong.
    Will try to replicate it in my dev server.

    -Rui

    April 10, 2017 at 4:12 pm #320375
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    April 11, 2017 at 9:43 am #320496
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Eva,

    I have submitted a patch for review to fix this.

    Can you add your FTP details?

    Thanks.

    April 11, 2017 at 9:50 am #320498
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    April 11, 2017 at 9:56 am #320499
    David Martin – Support
    Moderator
    Post count: 20834

    Please ask your hosting provider to provide the FTP details to you:

    -Server
    -Username
    -Password
    -Protocol

    April 11, 2017 at 10:37 am #320520
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    April 12, 2017 at 11:24 am #320711
    David Martin – Support
    Moderator
    Post count: 20834

    Those are not working, I can do it via cPanel if you can supply the details.

    April 19, 2017 at 3:23 pm #321604
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    April 19, 2017 at 3:43 pm #321613
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We are working at the moment on an update to fix the issues created with Woocommerce 3.0.3
    Let us know when you get the ftp details.

    -Rui

    April 19, 2017 at 4:40 pm #321624
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
    April 20, 2017 at 5:01 pm #321761
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Eva,

    Please be sure the widget is within the correct sidebar.

    Thanks.

    April 21, 2017 at 12:09 pm #321844
    evanavarro12
    Member
    Post count: 23
    This reply has been marked as private.
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    Posted in: Dante
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