New Landing › How can we help? › Themeforest Theme Support › Nota › Your theme (Nota) contains outdated copies of some WooCommerce template files.

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    Posted in: Nota
  • April 5, 2017 at 6:36 pm #319837
    yeager444
    Member
    Post count: 13

    Greetings. We’re unable to view or send any PDF invoices on orders due to:

    Your theme (Nota) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    Updating the theme didn’t fix this, so not really sure what to do next. Thanks in advance.

    April 6, 2017 at 10:04 am #319878
    David Martin – Support
    Moderator
    Post count: 20834

    Greetings. We’re unable to view or send any PDF invoices on orders due to:

    – are you using a plugin for that functionality or just the stock WooCommerce plugin?

    We have an update going out soon for the latest WooCommerce update files.

    April 6, 2017 at 5:56 pm #319962
    yeager444
    Member
    Post count: 13

    Ok…I’m seeing a lot of outdated templates here. When is your update being released? I can’t sell ANYHTING right now. This is critical. Thanks.

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    April 6, 2017 at 6:01 pm #319966
    David Martin – Support
    Moderator
    Post count: 20834

    We are currently in the process of updating all themes for the Woo update. Nota should be by the end of the day Friday.

    I see your checkout is not working, please add your FTP details and I’ll get you sorted in the meantime.

    April 6, 2017 at 6:07 pm #319967
    yeager444
    Member
    Post count: 13
    This reply has been marked as private.
    April 7, 2017 at 4:35 pm #320061
    yeager444
    Member
    Post count: 13

    We’re still not working. What’s the status here? You said you’d “get us sorted in the meantime??” We’ve been down a week, the week we launched the site. This is terrible.

    April 7, 2017 at 4:52 pm #320064
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
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