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  Posted in: Neighborhood
• March 3, 2017 at 7:36 pm #315948
  AW

  Member

  Post count: 32

  Hello,

  I installed ‘Slider Revolution’ v5.3.1.5 , created a Slider and added shortcut to the top on my home page content.
  Unfortunately the slider doesn’t appears and I just have an empty white space before the content.

  Do you have any idea about how to fix it ?

  Thanks in advance,
  Regards,
  AW

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  March 6, 2017 at 7:41 am #315991
  werkshopdesign

  Member

  Post count: 8

  Hi,

  I’ve had the same problem as AW. I updated Rev Slider to V 5.3.1.5 and I’ve been given the following error:

  Fatal error: Uncaught Error: Call to undefined function putRevSlider() in /websites/la/lakshmiayurveda.com.au/wp-content/themes/neighborhood/functions.php:381 Stack trace: #0 /websites/la/lakshmiayurveda.com.au/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/shortcodes/revslider.php(22): return_slider('homeslider') #1 /websites/la/lakshmiayurveda.com.au/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/shortcodes.php(103): SwiftPageBuilderShortcode_spb_revslider->content(Array, '') #2 /websites/la/lakshmiayurveda.com.au/wp-includes/shortcodes.php(345): SwiftPageBuilderShortcode->output(Array, '', 'spb_revslider') #3 [internal function]: do_shortcode_tag(Array) #4 /websites/la/lakshmiayurveda.com.au/wp-includes/shortcodes.php(223): preg_replace_callback('/\\[(\\[?)(spb_re...', 'do_shortcode_ta...', '[spb_revslider ...') #5 /websites/la/lakshmiayurveda.com.au/wp-includes/class-wp-hook.php(298): do_shortcode('[spb_revslider ...') #6 /websites/la/lakshmiayurveda.com. in /websites/la/lakshmiayurveda.com.au/wp-content/themes/neighborhood/functions.php on line 381

  I’m running WordPress 4.7.2
  WooCommerce 2.6.14
  Neighbourhood 3.4.41

  Would love some help on how to fix this,
  Thanks.

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  March 6, 2017 at 12:14 pm #316006
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @AW

  Can’t reach the admin area with those credentials. Can you check them and send me a private reply?

  
  @werkshopdesign

  Can you send us your url and admin credentials in a private reply?

  Thanks

  -Rui

  March 6, 2017 at 2:32 pm #316035
  AW

  Member

  Post count: 32

  This reply has been marked as private.
  March 6, 2017 at 3:25 pm #316054
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @AW
  It seems some files are missing, can you try to upload again the latest Revolution Slider version?

  -Rui

  March 7, 2017 at 6:54 am #316137
  werkshopdesign

  Member

  Post count: 8

  Hi Rui,
  Thanks for that it has worked!

  March 7, 2017 at 10:27 am #316152
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Great. Glad it’s sorted.

  -Rui

  March 7, 2017 at 10:36 am #316154
  AW

  Member

  Post count: 32

  Very good, it working !
  Many thanks.

  Last question, I do have an image (1024*416px) that I would like to display in full wide whatever the screen resolution (laptop, mobile, tablet).
  How to do that ?

  Regards,
  AW

  March 7, 2017 at 10:40 am #316156
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  That size seems too small for a full screen, at least it should be 1700px of width.

  Check their documentation
  https://theme-fusion.com/knowledgebase/how-to-make-a-full-screen-revolution-slider/

  -Rui

  March 8, 2017 at 12:45 am #316313
  AW

  Member

  Post count: 32

  thanks

  March 8, 2017 at 9:32 am #316333
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem.

  -Rui

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  Posted in: Neighborhood