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  Posted in: Neighborhood
• February 27, 2017 at 10:18 am #315188
  csmartgm

  Member

  Post count: 22

  Hello fellows,

  I would appreciate your help to solve a problem in the “Shop” page of my website. The description of the issue is as follows:

  The prices in the shop are reduced a 21% (VAT) comparing to the prices in their corresponding products (see attached pictures). Nevertheless, the prices that I have introduced in each product is VAT included and, in addition, in the WooCommerce configuration (Woocommerce->Ajustes(settings)->Impuestos(Taxes)) I have activated the option “Marcar precios con impuestos incluidos” (Show prices with taxes included)

  Please, tell me what can I do to solve this.

  Best regards.

  Carlos

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  February 28, 2017 at 8:13 am #315405
  csmartgm

  Member

  Post count: 22

  Hello again!

  Surprisingly, today the problem is over. Have you take any action? (I did not). If so, please tell what have you done, and if you have not made any action, please tell me your opinion about how could be the origin of this problem.

  Best regards.

  Carlos

  February 28, 2017 at 11:30 am #315424
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  We didn’t did anything. It’s difficult to tell what could have happen, don’t know any Woocommerce issue that can cause some temporary issue like that.

  -Rui

  May 1, 2017 at 10:07 am #322875
  csmartgm

  Member

  Post count: 22

  Hi,

  Finally, I think that the problem, in fact was “my problem”. It seems that the problem was related with the cache memory and after erasing all the navigation data, and restart the computer, the problem disappears.

  Thgank you very much.

  May 1, 2017 at 10:27 am #322877
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. Glad it’s sorted.

  -Rui

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  Posted in: Neighborhood