New Landing › How can we help? › Themeforest Theme Support › Joyn › Demo content as a Draft with already existing site

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    Posted in: Joyn
  • January 27, 2017 at 11:10 am #311609
    Gilespie
    Member
    Post count: 15

    Hi

    We already have a site running Joyn but are interested to build a new draft using your Demo and Demo content to explore other options from scratch. I’ve installed the Demo plugin but am reluctant to activate until I know I can safely play with your demo without knocking our existing site off.

    Thanks

    January 30, 2017 at 11:13 am #311786
    David Martin – Support
    Moderator
    Post count: 20834

    For something like this I’d recommend you setup a staging site, your host should be able to handle this easily for you.

    I would not recommend you import theme options/meta options and new pages onto a live site.

    January 30, 2017 at 11:18 am #311787
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In that case is better to don’t import the demo content. It won’t delete you anything but can add too much stuff.
    Guess it’s better to import the demo content in another install and copy the page contents you need to the live site.

    -Rui

    January 30, 2017 at 11:56 am #311803
    Gilespie
    Member
    Post count: 15

    Great advice – thank you!

    Glad I asked first 😉

    Many thanks

    January 30, 2017 at 11:59 am #311804
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, all the best!

    January 30, 2017 at 3:08 pm #311838
    Gilespie
    Member
    Post count: 15

    OK, we’ve got a staging site set up under a different domain and put a fresh install of wp on it. Do you have a tutorial for installing Joyn from scratch please?

    thanks in advance

    January 30, 2017 at 3:11 pm #311840
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, please read here: http://joyn.swiftideas.com/documentation/

    January 30, 2017 at 3:12 pm #311841
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just install the demo content plugin and select all the options.
    https://www.dropbox.com/s/3kx9wwlhvomq9yr/Screenshot%202017-01-30%2014.11.59.png?dl=0

    -Rui

    January 30, 2017 at 3:23 pm #311847
    Gilespie
    Member
    Post count: 15

    Thanks guys – that’s great!

    January 30, 2017 at 3:27 pm #311848
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    no problem.
    -Rui

    January 30, 2017 at 6:58 pm #311893
    Gilespie
    Member
    Post count: 15

    When importing the content as just as in the screenshot provided I get this:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Apache/2.4.23 (Unix) Server at http://www.covertvr.co.uk Port 80

    Is this a problem with our Webhost?
    many thanks in advance

    January 30, 2017 at 7:16 pm #311897
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes, normally a memory issue:

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Thanks,
    David

    January 30, 2017 at 10:03 pm #311930
    Gilespie
    Member
    Post count: 15

    Thanks, that worked!

    When editing the demo content, even the simplest of minor changes, such as altering only the text in the Slider Title, many of the other elements, such as some portfolio images or text boxes, disappear off the previewed page and become un-editable on the page to edit. I’ve also simply altered a few words of the Green text in the HomePage text block and that changes all the cell padding or spcaing.

    Could there be any simple reason for this happening?

    thanks in advance.

    February 1, 2017 at 12:20 pm #312156
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No that’s not normal, can you provide us one example url and what exactly you can’t change?

    We will also need admin credentials in a private reply.

    -Rui

    February 7, 2017 at 7:47 pm #312928
    Gilespie
    Member
    Post count: 15
    This reply has been marked as private.
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