New Landing › How can we help? › Themeforest Theme Support › Uplift › Remove animation when page first loads

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Uplift
  • January 6, 2017 at 12:20 pm #309093
    Amber Needler
    Member
    Post count: 117

    Hi,

    How can I remove the tiny animation as every page first loads? I’ve turned off the hero animation but I’m still getting a really small one. It happens so quick that I can’t figure out anything in the code.

    Thanks,

    Amber

    January 6, 2017 at 12:39 pm #309102
    David Martin – Support
    Moderator
    Post count: 20834

    You can look to remove the pre-loader/transitions: Theme Options => General Options => Preloader/Transition Options

    January 6, 2017 at 1:43 pm #309117
    Amber Needler
    Member
    Post count: 117

    They’re already turned off so it can’t be that?

    January 6, 2017 at 1:44 pm #309119
    David Martin – Support
    Moderator
    Post count: 20834

    Can you describe/screencast or screenshot the animation you see?

    January 6, 2017 at 2:38 pm #309133
    Amber Needler
    Member
    Post count: 117

    It’s just moving down a tiny bit when you first get onto a page, I’ve sent the link to the site so you can see for yourself 🙂

    January 6, 2017 at 3:43 pm #309150
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to turn off the pre-loader transitions.
    https://www.dropbox.com/s/zzmk8ow5h5gyxng/Screenshot%202017-01-06%2014.42.50.png?dl=0

    -Rui

    January 6, 2017 at 3:54 pm #309151
    Amber Needler
    Member
    Post count: 117

    I have already done this but the page still shows a slight animation – can you not see it when the pages first load? Everything drops down slightly. It’s hard to explain but basically everything on the page moves downwards as it first loads and the client doesn’t want that for some reason.

    Thanks,

    Amber

    January 6, 2017 at 3:59 pm #309152
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I’m only seeing it in the slider, can’t see anywhere else.

    Is this one?
    https://www.dropbox.com/s/ht5i9wngpmzituv/Screenshot%202017-01-06%2014.59.15.png?dl=0

    -Rui

    January 6, 2017 at 4:02 pm #309153
    David Martin – Support
    Moderator
    Post count: 20834

    Please screenshot where you see this?

    Are you by chance referring the “fade in down” animation set on your text block? Ex where this happens:

    This is somewhat different.

    January 6, 2017 at 4:25 pm #309155
    Amber Needler
    Member
    Post count: 117

    I don’t mean an actual ‘loading’ like thing that appears. When you first click onto any page, say the contact page for example, instead of everything on that page underneath the nav bar just appearing it all drops down first – I don’t know how else I can explain it. I don’t want it to ‘drop down’.

    Thanks,

    Amber

    January 6, 2017 at 4:29 pm #309156
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    there was an error in your css, I already fix it.
    Check again.

    -Rui

    January 6, 2017 at 4:31 pm #309157
    Amber Needler
    Member
    Post count: 117

    You don’t have access to the site? And nothing appears to be fixed?

    January 6, 2017 at 4:52 pm #309160
    David Martin – Support
    Moderator
    Post count: 20834

    Here is my screencast of me reloading the page. As you can see, there is no animations/preloading taking place:

    Can you further explain if what you describe is in my screencast? Or provide your own screencast.

    January 9, 2017 at 9:52 am #309244
    Amber Needler
    Member
    Post count: 117

    It’s not an animation (I didn’t know how to describe it at first), it’s just everything drops down when you first load it! You can see it in that video.

    January 10, 2017 at 12:00 pm #309424
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That slight drop is essentially your server trying to load in all the page resources, the more you have the harder this is for your server. Cheaper hosting providers will suffer worst from this.

    Ironically, if you enable the reloader Theme Options => General Options => Preloader/Transition Options it should help stop this as the server will load the assets as the loader is displaying and remove the drop you see.

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