New Landing How can we help? Atelier Update Issue

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Atelier
  • #302926
    teddyden
    Member
    Post count: 195

    1) I tried to update but I had to restore back because the items on the home page were not full width anymore.. What can I do to fix this after I update? I tried everything I can..
    2) The Quantity box shows up blank, (missing number)

    #303033
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    1) check if in the row settings the wrap type is Full-width(stretched)
    https://www.dropbox.com/s/jo4vyirnhc65q4j/Screenshot%202016-11-22%2016.14.19.png?dl=0

    2) is that done by some plugin? don’t see any filled number

    -Rui

    #303040
    teddyden
    Member
    Post count: 195

    I updated twice and both times I had to restore becuase I did try all those settings and it was still not full screen
    What can I do? Should I update and then you can fix it ?
    Thank You

    #303051
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s the only way, update and let us know so we can check what might be wrong.

    -Rui

    #303052
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We will need the admin credentials in a private reply.

    -Rui

    #305071
    teddyden
    Member
    Post count: 195
    This reply has been marked as private.
    #305286
    David Martin – Support
    Moderator
    Post count: 20834

    The site is fullwidth:

    Please always clear your plugin cache when performing theme updates.

Viewing 7 posts - 1 through 7 (of 7 total)

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