New Landing How can we help? Themeforest Theme Support Neighborhood Neighborhood + WPML – Portfolio not working in English (always shown german)

Viewing 12 posts - 1 through 12 (of 12 total)
  • #292608
    franz
    Member
    Post count: 13

    hi,

    we are working on a customer site which uses woocommerce and wpml for 3 languages (german, english, hungarian)

    the problem:
    1) i created a portfolio category in german, translated it to english.
    2) i created 4 portfolio items in german and assigned them to the german category
    3) i translated the 4 portfolio items to english and assigned them to the english category
    4) i put the portfolio item in sitebuilder on the german site and chose the german category -> this works
    5) i put the portfolio also in the english site and chose the english category -> this dont work (its showing the german portfolio items)

    do you have an idea what i am missing here?

    best regards,
    markus

    #292694
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue.
    Thanks
    Mohammad

    #292981
    franz
    Member
    Post count: 13

    hi mohammad,

    check the site: http://by6e0z.myraidbox.de/en/
    you will notice the portfolio items are not english but german
    thanks

    #293263
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The portfolio items are in English as such: http://by6e0z.myraidbox.de/en/?portfolio=steiner

    Are you referng to the portfolio page: http://by6e0z.myraidbox.de/en/

    Do the English translations exist for the texts in WPML?

    Please also contact WPML support and report this issue: https://wpml.org/forums/forum/english-support/

    Thanks.

    #293478
    franz
    Member
    Post count: 13

    yes. i inserted the portfolio content element on the english site.
    could you plz have a look in the backend, maybe i forgot something?
    (i enclosed the backend data when i started the post)

    #293758
    David Martin – Support
    Moderator
    Post count: 20834

    Have you actually added the English version? The English language version is not present?

    Please also contact WPML support as this is question regarding their plugin: https://wpml.org/forums/forum/english-support/

    Thanks.

    #295475
    franz
    Member
    Post count: 13

    hi david, thanks for your feedback.
    i dont understand what you mean – the record you showed me is the english language version.

    yes i will contact WPML too

    markus

    #295480
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @franz

    Can you provide me an url of a english portfolio that displays the content in german?

    -Rui

    #295493
    franz
    Member
    Post count: 13

    hi rui,

    here is one (of 4) portfolio items that are translated: http://by6e0z.myraidbox.de/en/?portfolio=steiner&lang=en
    if you look on the english page here: http://by6e0z.myraidbox.de/en/ just scroll down to portfolio (4 culomn element) it is shown in german.

    best regards,
    markus

    #295825
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Markus,

    Have you provided the translation for this text within an English portfolio item?

    #295914
    franz
    Member
    Post count: 13

    omg. shame on me.
    that was the problem.

    thanks, markus

    #295916
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, WPML can be complex. Happy to help.

    – David.

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