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  Posted in: Atelier
• August 19, 2016 at 7:37 am #288249
  dm13

  Member

  Post count: 248

  hi guys,
  trying to edit the images on my home page, using the swift page builder edit options.. i can change the image, i can change the size of the image but it wont allow me to edit the image frame or access any of the options that have drop down arrows. I’ve tested it in Firefox as well as my usual browser Safari.

  thx.

  August 19, 2016 at 7:42 am #288251
  David Martin – Support

  Moderator

  Post count: 20834

  Will need a WP login.

  What version of the theme do you have?

  What version of the Swift Framework plugin do you have?

  Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

  – David.

  August 19, 2016 at 7:55 am #288262
  dm13

  Member

  Post count: 248

  This reply has been marked as private.
  August 19, 2016 at 8:35 am #288276
  David Martin – Support

  Moderator

  Post count: 20834

  Can you screenshot what you cannot edit so this is clear?

  – David.

  August 20, 2016 at 4:17 am #288464
  dm13

  Member

  Post count: 248

  here you go.

  its the image frame option – it is set for border.. cant edit it. Thanks!

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  August 20, 2016 at 7:25 am #288466
  dm13

  Member

  Post count: 248

  hi guys, its not just the image option. I am working on a product category page, using the products element in swift page builder, and it wont allow me to change how many columns are showing. i had it set for guys items, and since trying to add a sidebar widget (and then removing it), the product element has reverted to the stock settings, so now all my guys items are instead showing as ‘latest products’ which also cant be edited to get my mens products back. I’ve tried in Firefox as well, with no results.

  August 22, 2016 at 11:01 am #288621
  David Martin – Support

  Moderator

  Post count: 20834

  Can you link me to the exact page where you cannot edit the page builder asset?

  – David.

  August 23, 2016 at 12:11 am #288772
  dm13

  Member

  Post count: 248

  This reply has been marked as private.
  August 23, 2016 at 4:34 pm #288985
  David Martin – Support

  Moderator

  Post count: 20834

  Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look?

  – David.

  August 24, 2016 at 4:06 am #289042
  dm13

  Member

  Post count: 248

  hi David, I can do that tonight.. i’m currently working on the site, and think I”m about 8hrs ahead of your time zone.. but if you reply to this, it will alert me via email and i can go turn them all off at that time and let you test. Thanks very much.

  August 24, 2016 at 8:20 am #289065
  David Martin – Support

  Moderator

  Post count: 20834

  Please do so now.

  – David.

  August 24, 2016 at 8:32 am #289072
  dm13

  Member

  Post count: 248

  done. including the woo commerce grid, header, product archive etc, plugins.

  August 26, 2016 at 5:36 am #289383
  dm13

  Member

  Post count: 248

  hoping to get an answer on this tonight.. been two days with all plugins deactivated including spam check, stats and contact form. Thanks.

  August 26, 2016 at 1:09 pm #289460
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I created a test page http://nightmaircreations.com/16294-2/ with image element and i am able to select the image edit options. Just check after clear the cache of browser.
  Thanks
  Mohammad

  August 26, 2016 at 8:44 pm #289492
  dm13

  Member

  Post count: 248

  works great thanks guys! one last question and you can mark as resolved.. activating my plugins again – i cant remember which ones are required by Atelier theme – is Go Pricing and Responsive Tables required? is Features by WooThemes required? is WP Bakery Visual Composer needed to run the theme properly? Thanks.

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  Posted in: Atelier