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    Posted in: Atelier
  • August 15, 2016 at 11:28 am #287399
    aimeandalex
    Member
    Post count: 73

    Hi, I posted a while ago using my old username to say that a site I was helping with had inconsistent thumbnails. At the time I thought it was because the blogger import had brought in images the wrong size and when I replaced a few it fixed them.

    My friend put the site on hold for a few months but now we’re looking at it again and despite adding brand new images, they’re still inconsistent. I used the regenerate thumbnails plug in suggested and although it made things better, there’s still quite a few out of place.

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    August 16, 2016 at 1:19 pm #287647
    David Martin – Support
    Moderator
    Post count: 20834

    Please supply a WP URL and login.

    The images and the multi-masonry layout are meant to be variable so they display the correct ratio. If you wanted a fixed size you would need to upload the correct image ratio.

    Thanks.

    August 16, 2016 at 4:14 pm #287681
    aimeandalex
    Member
    Post count: 73

    I can’t sent you a link as it’s not public as yet. This isn’t the multi-masonry layout, I’m using Standard, 3 column, 4 column and 5 column. All of the thumbnails in the demo content are even (http://swiftideas.com/elements/recent-posts/) , as they are on 2 other sites I run with this theme, just not this one.

    August 16, 2016 at 4:26 pm #287684
    David Martin – Support
    Moderator
    Post count: 20834

    Have you checked what image settings you are using in Dashboard => Settings => Media?

    Really I need a staging link, else it’s guess work.

    Thanks.

    August 16, 2016 at 4:37 pm #287688
    aimeandalex
    Member
    Post count: 73
    This reply has been marked as private.
    August 17, 2016 at 7:02 pm #287928
    David Martin – Support
    Moderator
    Post count: 20834

    I don’t seem to be able to access the site, is this working for you?

    August 18, 2016 at 2:07 pm #288105
    aimeandalex
    Member
    Post count: 73
    This reply has been marked as private.
    August 18, 2016 at 2:27 pm #288112
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The images originally uploaded (see below) are all varying dimensions. The aspect ratio should all be the same as per the demo.

    http://triathlove-10antsdigital.com/wp-content/uploads/2016/08/let-the-good-times-roll.jpg

    http://triathlove-10antsdigital.com/wp-content/uploads/2016/08/Beach-work-out-min.jpg

    Thanks.

    August 22, 2016 at 4:53 pm #288731
    aimeandalex
    Member
    Post count: 73

    Hi David, I’m not sure I understand why this only affects some thumbnails though when literally every single image is a different aspect ratio, surely every single post should be different if this is the case?

    Would you be able to let me know the best size for cropping and I’ll manually change the ones that are wrong.

    August 23, 2016 at 1:52 pm #288915
    David Martin – Support
    Moderator
    Post count: 20834

    1170×878 would provide a clean 4:3 ratio for the image. That would then be large enough to be sized down correctly.

    Thanks,
    David.

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