Can't Find Old Google Analytics Code to Change Anymore

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Tagged: cloudflare, google analytics

This topic has 6 replies, 4 voices, and was last updated 8 years by Mohammad – SUPPORT.

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Posted in: Uplift
August 9, 2016 at 4:25 am #286479

mhote
Member

Post count: 394

Hi, trying to add a new Google Analytics tracking code (due to conversion goal issues in GA), after new website change.

Site appears to be tracking via old code still, even though this was a ground up build, with demo content imported only.

Can’t find the GA code in Theme Options > Custom JS, OR within any plugins, OR within header.php

But it’s definitely still working in real time on GA. Where else could this be within the theme?

Many thanks!

August 9, 2016 at 8:13 am #286521

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

Go to Theme Options > General Options

– Kyle

August 30, 2016 at 11:28 am #289818

mhote
Member

Post count: 394

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August 30, 2016 at 11:40 am #289826

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
I dont find the Analytic code in page view source. Please check after clear the cache of browser.
Thanks
Mohammad

August 30, 2016 at 11:54 am #289836

mhote
Member

Post count: 394

Problem resolved and solution for anyone with similar. Seemed to be a problem with the Cloudflare Google Analytics App. It output both the old and new tracking codes, stuffing up pageviews and bounce rate stats. Have now inserted into Options > General > Tracking Code, and works fine, only outputting one code. Thanks SwiftIdeas for troubleshooting help.

August 30, 2016 at 11:56 am #289839

David Martin – Support
Moderator

Post count: 20834

Glad you got it sorted.

Thanks.

August 30, 2016 at 11:57 am #289840

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Glad 🙂 to know this.
Thanks
Mohammad
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Posted in: Uplift