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  Posted in: Pinpoint
• October 14, 2013 at 10:41 am #26544
  elliea

  Member

  Post count: 13

  Hi,

  When the wpml plugin is enabled the thumbnails on the home page at ellieafter.com (a page design with the builder, using the blog shortcode) are not displayed in the main language and in translations. Also, the pagination does not work in the translation (English). Tested with different wpml versions, but without any results.

  WPML support… You can see the thread at http://wpml.org/forums/topic/pagination-not-working-on-swiftideas-pinpoint-translated-blog-page/page/2/#post-276708, no solution besides a recommendation to get in touch with the theme author.

  Hopefully you can provide guidance how to fix this.

  Thank you,

  Ellie

  October 16, 2013 at 11:24 am #26934
  elliea

  Member

  Post count: 13

  Anything that I can help with?
  Credentials or more info?

  Regards,

  Ellie

  October 16, 2013 at 9:11 pm #27001
  laranz – SUPPORT

  Member

  Post count: 3186

  Hi,

  Make sure you set the feature images for both of the translated articles, also the Post the WP Login details as a private reply..

  This topic is already reported to the developer, he will be in touch with you in short.

  Thanks,
  laranz.

  October 16, 2013 at 10:09 pm #27004
  elliea

  Member

  Post count: 13

  This reply has been marked as private.
  October 17, 2013 at 4:51 pm #27144
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi there,

  Just spent the past hour looking into it, and the issue only occurs when that page is set to the home page, which leads me to believe that it must be a permalinks issue. Is there anything in the htaccess file that could be conflicting that you’re aware of? Can you try disabling any active plugins?

  – Ed

  October 17, 2013 at 11:53 pm #27206
  elliea

  Member

  Post count: 13

  Hi Ed,

  Thank you for your time – very much appreciated!

  The pagination issues seems to be gone – we have not done anything on our end, but this is good.

  The second issue with the missing thumbnails persists – regardless of the plugins that are enabled.
  As for .htaccess – there is a rewrite rule in there, don’t know much about regex so I am not sure what it does.

  <IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteBase /
  RewriteRule ^index\.php$ - [L]
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule . /index.php [L]
  </IfModule>

  When I disable WPML CMS (tried different versions, doesn’t matter) the thumbnails are displayed as expected.

  Thank you!

  Ellie

  October 21, 2013 at 5:01 pm #27621
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  For the featured images, do you have the same image instance set for each post, or have you tried upload different images?

  What version of Pinpoint are you using?

  – Ed

  October 21, 2013 at 5:10 pm #27626
  elliea

  Member

  Post count: 13

  Thank you for the question,
  For the thumbnails – I upload one and the same image twice – once for the original post and once for the translation.
  It used to work until I upgraded the WPML plugins and pinpoint to their latest versions as requested by the WPML support staff.

  I really appreciate your support,
  Ellie

  October 23, 2013 at 11:30 am #27957
  elliea

  Member

  Post count: 13

  I just found and uploaded a very previous version of the WPML plugins:
  WPML CMS Nav Version 1.3
  WPML Media Version 1.4
  WPML Multilingual CMS Version 2.8.1
  WPML Sticky Links Version 1.3
  WPML String Translation Version 1.7

  With this old version the post thumbnails are working. It is a temporary solution, as sometime in the future, I should upgrade the plugin.

  So, there is an issue with some of WPML files, something was changed that affects the thumbnails.

  Ellie

  October 23, 2013 at 12:26 pm #27965
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  That is very odd. Might be best to check with WPML?

  – Ed

  October 23, 2013 at 3:17 pm #28028
  elliea

  Member

  Post count: 13

  It is odd, I wrote in the WPML forum about the issue.

  Thank you!
  Ellie

  October 25, 2013 at 1:14 pm #28412
  Melanie – SUPPORT

  Member

  Post count: 11032

  Thanks!

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  Posted in: Pinpoint