New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Load Time Problem

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    Posted in: Neighborhood
  • October 14, 2013 at 8:23 am #26532
    zush
    Member
    Post count: 5

    From doing some testing it seems the below is causing the theme to be considerably slow on our server. Can you please let me know how to fix the below:

    Remove render-blocking JavaScript:
    /wp-includes/js/jquery/jquery.js?ver=1.10.2
    /wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1
    /wp-includes/js/comment-reply.min.js?ver=3.6.1

    Optimize CSS Delivery of the following:
    /wp-content/plugins/captcha/css/style.css?ver=3.6.1
    /wp-content/plugins/contact-form-7/includes/css/styles.css?ver=3.5.2
    /wp-content/plugins/yith-woocommerce-wishlist/assets/css/style.css?ver=3.6.1
    /wp-content/plugins/woocommerce/assets/css/woocommerce.css?ver=3.6.1
    /wp-content/themes/neighborhood/css/bootstrap.min.css
    /wp-content/themes/neighborhood/css/bootstrap-responsive.min.css
    /wp-content/themes/neighborhood/css/font-awesome.min.css
    /wp-content/themes/neighborhood/style.css
    /wp-content/themes/neighborhood/css/responsive.css

    Thank you in advance.

    October 15, 2013 at 12:40 pm #26817
    Melanie – SUPPORT
    Member
    Post count: 11032

    I’m afraid we cannot help you with that, you’d need to hire a developer if you want to modify the theme further. Cheers

    November 6, 2013 at 6:21 pm #30231
    ksaba
    Member
    Post count: 2

    These exact issues are causing a loading time problem for me as well. Will you guys really not fix it, or at least help us to fix it ourselves?

    November 6, 2013 at 7:31 pm #30237
    edendesigns
    Member
    Post count: 25

    I would like to add that we are also having load time issues with this theme and not because of our image sizes (weight).

    November 6, 2013 at 8:53 pm #30247
    jtastic
    Member
    Post count: 35

    same here. I wrote about this weeks ago and never got a proper solution. The moderator just closed my thread! We had (and still have) huge server wait times!

    November 6, 2013 at 11:08 pm #30255
    westcoastsurf
    Member
    Post count: 210

    I get the same results, would love to know how to fix.

    November 6, 2013 at 11:11 pm #30256
    jtastic
    Member
    Post count: 35

    As I have pointed out before I personally think this is a server-side problem not a client-side problem (css-minifying, image-size, etc.). If you look at the number of SQL-queries that is necessary for this theme to load a single site it is up to 10x as much as any other theme I have used before.

    November 7, 2013 at 8:29 am #30299
    ashleyallenuk
    Member
    Post count: 13

    Same here. We need a fix.

    November 8, 2013 at 7:06 pm #30544
    edendesigns
    Member
    Post count: 25

    I started a thread on this and it hasn’t been acknowledged in a few days.

    As I have pointed out before I personally think this is a server-side problem not a client-side problem (css-minifying, image-size, etc.). If you look at the number of SQL-queries that is necessary for this theme to load a single site it is up to 10x as much as any other theme I have used before.

    By “client-side problem” do you mean because they made a clunky theme that we are buried in production costs with… we being the clients have a problem with it? – Then yes.

    They need to optimize this theme stat.

    November 8, 2013 at 7:17 pm #30546
    jtastic
    Member
    Post count: 35

    Nothing to do with „you“ being the client 🙂 Client-side usually describes that your users cannot load the page fast because of large images, too many scripts, etc. This is what the Swiftideas-Support staff usually wants you to believe so you have to take care of the problem yourself. Totally on your side that the theme is not optimized.

    I ran it on an Ubuntu Apache Server with 512MB of RAM. The theme used so much RAM my server killed the MySQL database connection so my site was unreachable. This happened every day. I also bought their Flexform theme. Same problem. I upgraded to 1GB of RAM, so my site usually crashes when I have a lot of people surfing my site, not everday, but say once a week. ANNOYING! Please fix.


    @edendesigns     do you also have long „wait times“ in the browser? Meaning the time till the server sends any data at all to the user. Mine is sometimes around 5 secs. :/

    November 8, 2013 at 7:20 pm #30548
    edendesigns
    Member
    Post count: 25

    LOL both I as the client and our clients are having problems. I think we can call that “client-side” too.

    This is a bit absurd. They need to optimize this clunky theme.

    November 8, 2013 at 9:17 pm #30553
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi guys,

    Apologies that this has only just reached my attention.

    Can I please have some URLs of your sites, in private replies if you like, so that I can test this out.

    I don’t think it’s fair to say that the theme is clunky, as you will see our demo site is very quick, and the theme is optimised where possible. It’s not as if we haven’t thought about performance when developing it. Hopefully with a little bit of guidance your sites can be just as quick.

    – Ed

    November 8, 2013 at 9:23 pm #30555
    edendesigns
    Member
    Post count: 25

    Hi Ed thank you so much for your reply. I’m going to provide a link in a private reply.

    November 8, 2013 at 9:23 pm #30556
    edendesigns
    Member
    Post count: 25
    This reply has been marked as private.
    November 8, 2013 at 9:31 pm #30557
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @edendesigns – seems that your site is waiting 3-4 seconds at the host, before the site even starts loading. Have you contacted them regarding the matter?

    I’d highly recommend installing Better WordPress Minify, as this will reduce the load size, and we’ve tested it thoroughly. Also WP Super Cache.

    Hope that helps.

    – Ed

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