New Landing How can we help? Atelier WordPress update 4.5.1

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #264147
    Adrian
    Member
    Post count: 14

    Hello,

    After updating WordPress today my content disappeared from the homepage and my shop page.
    I can’t find any solution.

    Thank you,

    Adrian

    #264149
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You need Atelier version 1.8.98 and Swift Framework 2.2.

    Please download the latest version from your ThemeForest account and manually update using the FTP method: http://www.swiftideas.com/knowledgebase/how-to-manually-update-your-theme/.

    Thanks.

    #264448
    discountvapepen1
    Member
    Post count: 20

    Hi David,

    I am having the same problem as Adrien and I did what you said prior to writing this. My issue still exists that I can not see my content (my products). They’re there but invisible on my homepage and my shop pages. If I hover in the whitespace, the finger icon appears to click and doing so will lead you to the individual product page.

    What’s next?

    #264453
    No Dinx
    Member
    Post count: 25

    Did you clear your site and browser caches? The most recent theme and swift framework correct this issue on all our sites…

    #264477
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    @discountvapepen1 what is your link?

    – Kyle

    #264651
    discountvapepen1
    Member
    Post count: 20

    I found the problem. It’s with the themes performance settings. If I turn off the themes built in Load pre-minified scripts, everything goes back to the way it should look.

    #264654
    No Dinx
    Member
    Post count: 25

    I found this to be problematic as well, but for me it was a conflict between Cloudflare Rocket Loader and having the performance settings enabled in theme options and swift framework performance options. No fault of Swift for my situation 🙂

    #264801
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey @discountvapepen1,

    If you had issues with the performance options then it may be cached in your browser – have tested locally and those files have no errors that we can confirm.

    @No Dinx – unfortunately rocket loader seems to cause issues due to the way it loads files which require one another. Autoptimize plugin usually does a great job for us.

    – Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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