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  Posted in: Dante
• January 19, 2016 at 3:12 pm #241899
  artcrafted

  Member

  Post count: 40

  Hi,

  LayerSlider won’t update – when I press Update button it says that’s the latest version, while it’s not. What’s the issue here?

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  January 19, 2016 at 3:21 pm #241909
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Please add a WP login so I can test this.

  Thanks.

  January 19, 2016 at 3:24 pm #241913
  artcrafted

  Member

  Post count: 40

  This reply has been marked as private.
  January 19, 2016 at 3:59 pm #241935
  David Martin – Support

  Moderator

  Post count: 20834

  Thanks, I have checked the packaged update and it does pull in the latest version.

  Please add your FTP details, I’ll need to check your updates are disabled.

  Thanks.

  January 19, 2016 at 4:03 pm #241939
  artcrafted

  Member

  Post count: 40

  I don’t have updates disabled – I just updated Slider Revolution in the same place without issues.

  January 19, 2016 at 4:05 pm #241941
  artcrafted

  Member

  Post count: 40

  This reply has been marked as private.
  January 19, 2016 at 4:38 pm #241957
  David Martin – Support

  Moderator

  Post count: 20834

  In your main zip file from ThemeForest, do you have the plugin files – within the premium plugin folder?

  If so, I think you will need to use your FTP to upload it, overwriting the old files.

  Thanks

  January 19, 2016 at 5:04 pm #241981
  artcrafted

  Member

  Post count: 40

  Done. Will future updates work though?

  January 19, 2016 at 5:06 pm #241983
  David Martin – Support

  Moderator

  Post count: 20834

  Ok, great.

  They should work as standard, the packaged zip file is the correct version so I am not sure why it would think it’s dated.

  I’ll keep an eye out on a other reports of this.

  Thanks.

  February 3, 2016 at 3:28 pm #246069
  halfcj

  Member

  Post count: 61

  I too cannot update the Layerslider even though I think it’s showing the latest version.PLugin tells me I need to update?

  February 4, 2016 at 5:54 pm #246520
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  
  @halfcj – Pleas provide me login detail to check and resolve the issue. I will check and resolve the issue.
  Thanks
  Mohammad

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  Posted in: Dante