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  Posted in: Atelier
• December 19, 2015 at 12:07 pm #236637
  petandhome

  Member

  Post count: 28

  Hi,

  I already did this process:

  1) Download POEdit https://poedit.net/
  2) Download your language file from your ftp atelier/languages/en_EN.po
  3) Search through your strings and amend the translations. Save your file as th_TH.po for Thai.
  4) When finished, click File => Compile to MO.
  5) Upload your new language files BOTH th_TH.po and th_TH.mo to the folder atelier/languages/

  But the strings that I translated into Thai does not appear in any pages (such as in My Account page), despite that I already changed WP site language into Thai.

  In the attached screenshot, all of English language string are translated into Thai but not shown.

  How can I activate Thai langauge?

  Thanks,
  Sitthiporn

  Attachments:

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  December 19, 2015 at 1:43 pm #236642
  petandhome

  Member

  Post count: 28

  Hi,

  Please be informed that My website is the single Thai language. It is not the multi-language.

  Thanks,
  Sitthiporn

  December 21, 2015 at 8:53 am #236740
  petandhome

  Member

  Post count: 28

  Hi,

  Supporting Team, Please help.

  Thanks,
  Sitthiporn

  December 21, 2015 at 9:20 am #236745
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me FTP login detail and wordpress login detail to check and resolve the issue.
  Thanks
  Mohammad

  December 21, 2015 at 11:45 am #236797
  petandhome

  Member

  Post count: 28

  This reply has been marked as private.
  December 21, 2015 at 2:03 pm #236847
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am not able to login in your FTP websites.
  Thanks
  Mohammad

  December 21, 2015 at 2:15 pm #236853
  petandhome

  Member

  Post count: 28

  This reply has been marked as private.
  December 21, 2015 at 2:53 pm #236862
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please deactivate all translation related plugin and check. Which editor/sofware was used by you to create the translation file.
  Thanks
  Mohammad

  December 22, 2015 at 5:17 am #237002
  petandhome

  Member

  Post count: 28

  Hi,

  1. I use POEdit to create translation file.

  2. I install only one translation-related plugin — Loco Translate. I deactivated it, but the translated Atelier theme remains inactive.
  I still see my account page not translated.

  3. All I have done in the translation related is the activation and installation of WP and Woocommerce Thai edition.

  Best,
  Sitthiporn

  December 22, 2015 at 10:48 am #237024
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please change the POEDIT software encoding to UTF-8 and generate all files again. Hope it should help to you.
  Thanks
  Mohammad

  December 22, 2015 at 2:27 pm #237075
  petandhome

  Member

  Post count: 28

  Hi,

  In fact, UTF-8 charset is already set in the translation property. No need for us to change it.

  I only changed language from Eng to Thai (Thailand) as shown in the attached screenshort.

  But, after doing it, the problem remains the same.

  Regards,
  Sitthiporn

  Attachments:

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  December 22, 2015 at 2:52 pm #237081
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I will inspect in detail and update you.
  Thanks
  Mohammad

  December 22, 2015 at 2:54 pm #237084
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  After saving your updated .po file – did you complete this step: 4) When finished, click File => Compile to MO.

  – Please confirm you have uploaded both .po and .mo files to atelier/languages
  – Please confirm also you have changed your site’s language settings: Dashboard => Settings => General => Site Language => Choose your language

  Thanks.

  December 22, 2015 at 2:57 pm #237086
  petandhome

  Member

  Post count: 28

  Hi David,

  I already did everything you mentioned.

  Regards,
  Sitthiporn

  December 22, 2015 at 3:00 pm #237087
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Please attach here the the files.

  Thanks.

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  Posted in: Atelier