New Landing › How can we help? › Themeforest Theme Support › Flexform › Sidebars disapeared

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Flexform
  • December 9, 2015 at 3:45 pm #234253
    pfotenkrieger
    Member
    Post count: 2

    Hi,

    after updating to wordpress 4.4 all sidebars have disapeard. I have different sidebars on different sides and some sides without any sidebar. It worked well up to today. I’ve no idea what should be the reason.

    Important: before logging into the site, you have to authorize on my server:
    user: madmarx
    password: gnubbel

    I would be very grateful for a solution to the problem
    Best regards
    Michael Marx, Berlin, Germany

    December 9, 2015 at 3:50 pm #234255
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Michael,

    WordPress changed this in their 4.4 update. We have a fix in place and updates are being processed today. The update will be with you shortly.

    Thanks.

    December 9, 2015 at 5:36 pm #234286
    pfotenkrieger
    Member
    Post count: 2
    This reply has been marked as private.
    December 9, 2015 at 5:37 pm #234291
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, everything will work as normal when the theme updated is available to you.

    Thanks.

    December 10, 2015 at 4:29 pm #234658
    Bitedge
    Member
    Post count: 345

    Have the same problem so commenting to get notification when Ed or David reply that the update is ready. I need my sidebars.

    December 10, 2015 at 7:42 pm #234726
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The update is now available

    – Kyle

    December 10, 2015 at 11:36 pm #234759
    Bitedge
    Member
    Post count: 345

    How is that? When I go to /wp-admin/themes.php it does not say an updated theme is available….

    December 10, 2015 at 11:50 pm #234761
    Bitedge
    Member
    Post count: 345

    Sorry the update to 1.8 was available but now that I have updated to Theme 1.8 and WP 4.4 I still have no sidebars

    December 11, 2015 at 5:10 am #234771
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    @Bitedge- Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    December 11, 2015 at 9:20 am #234802
    Bitedge
    Member
    Post count: 345
    This reply has been marked as private.
    December 11, 2015 at 9:32 am #234808
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You are using child theme so upgrade did not work. I made fix in child theme’s files (single.php and page.php).
    Thanks
    Mohammad

    December 11, 2015 at 11:34 am #234844
    pfotenkrieger
    Member
    Post count: 2

    Thank you, good job, everything’s working well again.

    December 11, 2015 at 11:35 am #234847
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, no problem

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    Posted in: Flexform
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