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  Posted in: Dante
• December 8, 2015 at 4:58 pm #233980
  Kirsten

  Member

  Post count: 192

  Hey guys,

  Somehow I cannot seem to get the countdown to display. It should be on top of the page, but only the display text is visible. What am I doing wrong?

  Thank you.

  December 8, 2015 at 5:32 pm #233990
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  What is your shortcode you are using? Please test and compare with this:

  [sf_count from="200" to="10" speed="2000" refresh="25" textstyle="h3" subject="Subject Text" prefix="Prefix Text" suffix="Suffux" commas="true"]

  Thanks.

  December 8, 2015 at 6:31 pm #234011
  Kirsten

  Member

  Post count: 192

  Hi David,

  I’m using the countdown shortcode:

  [sf_countdown year=”2016″ month=”12″ day=”13″ hour=”24″ type=”countdown” fontsize=”small” displaytext=”10 % extra korting”]

  December 8, 2015 at 6:35 pm #234013
  David Martin – Support

  Moderator

  Post count: 20834

  That works great for me, are you running the latest theme version?

  Please add a WP login for me to take a look.

  Thanks.

  December 8, 2015 at 7:41 pm #234025
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  December 8, 2015 at 7:50 pm #234026
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Can you disable all plugins and re-test that page?

  Thanks.

  December 8, 2015 at 8:11 pm #234028
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  December 8, 2015 at 8:29 pm #234035
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  December 8, 2015 at 8:31 pm #234036
  David Martin – Support

  Moderator

  Post count: 20834

  Hey,

  Glad you got it sorted. I think it could be a caching issue, with your plugin. Are you using aggressive caching/minification?

  Thanks,
  David.

  December 8, 2015 at 8:34 pm #234038
  Kirsten

  Member

  Post count: 192

  No minification and not aggressive at all. I also cleared out the cache a couple of times this afternoon but that didn’t do the trick. Glad it solved itself. Thank you for your support!

  December 9, 2015 at 7:39 am #234078
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Glad 🙂 to know that your issue resolved.
  Thanks
  Mohammad

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  Posted in: Dante