New Landing › How can we help? › Atelier › Black Line at top of page?

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    Posted in: Atelier
  • November 4, 2015 at 10:08 am #225674
    Klarity
    Member
    Post count: 183

    Hi Guys,

    since the last update – i appear to have a black line at the top of every page?
    Any ideas?

    Many thanks,

    Pete

    November 4, 2015 at 10:12 am #225676
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    There seems to be some sort of iframe? http://d.pr/i/z4V6/3aeZas6r are you aware of what this is?

    – Kyle

    November 4, 2015 at 10:44 am #225688
    Klarity
    Member
    Post count: 183

    Hi Kyle,

    Umm no?

    could it be something to do with this?

    Contact form not working due to video in swift slider

    November 4, 2015 at 10:46 am #225689
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I don’t think so, the class is google conversion frame. I’ll log in to see if I can find anything

    – Kyle

    November 4, 2015 at 10:47 am #225691
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
    November 4, 2015 at 10:48 am #225692
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes

    November 4, 2015 at 10:49 am #225693
    Klarity
    Member
    Post count: 183

    ah ok, that iframe code is within tracking code under theme settings

    November 4, 2015 at 10:56 am #225696
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It shouldn’t be an iframe?

    – Kyle

    November 4, 2015 at 10:58 am #225699
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
    November 4, 2015 at 11:00 am #225700
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What code do you have in your tracking code text area? It shoulnd’t be an iframe

    – Kyle

    November 4, 2015 at 11:11 am #225707
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
    November 4, 2015 at 11:17 am #225715
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
    November 4, 2015 at 11:18 am #225717
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
    November 4, 2015 at 11:19 am #225720
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It says

    Place the code at the bottom of all pages on your website, before the closing tag

    The text area in the theme options places the code in the <foot> tag, so you can’t put that code there

    – Kyle

    November 4, 2015 at 11:27 am #225728
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
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