New Landing › How can we help? › Cardinal › Page Builder Missing again

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Cardinal
  • September 1, 2015 at 12:39 pm #209157
    izemach
    Member
    Post count: 47

    Hi,
    I have updated the version to 2.31 – and the page builder is gone… It is also disappeared from the theme options menu.
    Please help, I cannot work without it 🙂

    Thank you

    September 1, 2015 at 12:48 pm #209163
    izemach
    Member
    Post count: 47

    Sorry, I found it after updaing the framework.

    September 2, 2015 at 12:44 pm #209678
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad it’s sorted!

    – David.

    September 8, 2015 at 11:06 am #211228
    hugocarvalhoaraujo
    Member
    Post count: 6

    Hi,

    I update to version 2.32 and the page builder is gone…

    what can i do?

    Thanks

    September 8, 2015 at 1:31 pm #211305
    kafb
    Member
    Post count: 19

    Hi,
    I have the same problem.
    page builder is gone after update.

    What can I do?

    best regards

    September 8, 2015 at 1:36 pm #211306
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @hugocarvalhoaraujo and @kafb,

    Did you guys update the Swift Framework to version 1.63?

    You can send us your site url and admin credentials so we can check it.
    Use the private reply.

    -Rui

    September 8, 2015 at 2:01 pm #211319
    kafb
    Member
    Post count: 19
    This reply has been marked as private.
    September 8, 2015 at 2:49 pm #211337
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @kafb     – What is your website url?
    Thanks
    Mohammad

    September 8, 2015 at 2:51 pm #211339
    kafb
    Member
    Post count: 19
    This reply has been marked as private.
    September 8, 2015 at 3:08 pm #211350
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @kafb,

    In your site that situation is caused by the plugin WP Multibyte Patch that is causing errors in the javascript console.
    It has a pending update, try to update it. At the moment is disabled so you can see that the Swift Page builder is working.

    -Rui

    September 8, 2015 at 3:15 pm #211357
    kafb
    Member
    Post count: 19

    Hi Rui,
    thank you!

    I will check the plugin.

    Generally it’s good to know because I don’t buy any other theme then cardinal for my clients.
    Its really the best Theme I ever had – and Iam working with WordPress since 2008.

    great work!

    wish you a nice week

    September 8, 2015 at 3:23 pm #211360
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks for the kind words.
    -Rui

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