ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Cardinal
• July 15, 2015 at 2:16 am #194653
  pleeman

  Member

  Post count: 105

  I am receiving an theme update error. Attached and below. -Thank you

  Updating Theme Cardinal (1/1)
  Downloading update from http://wp-updates.com/api/1/download/theme/If9a2kEqmD3cATWk53jZcQ/cardinal…
  Unpacking the update…
  An error occurred while updating Cardinal: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  Attachments:

  You must be logged in to view attached files.
  July 15, 2015 at 2:56 am #194656
  mvalencia

  Member

  Post count: 4

  Same Error Here as well

  July 15, 2015 at 6:40 am #194670
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  The developer of theme will assist you shortly.
  Thanks
  Mohammad

  July 15, 2015 at 7:25 am #194681
  jolehmann

  Member

  Post count: 11

  I got same error.

  July 15, 2015 at 7:45 am #194685
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Dont worry. We are working on it to resolve.
  Thanks
  Mohammad

  July 15, 2015 at 11:37 am #194807
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi there,

  Please try again now – it should hopefully be resolved.

  – Ed

  July 15, 2015 at 11:48 am #194812
  darthsaschi

  Member

  Post count: 86

  Affirmative 🙂

  Works fine now. Thanks Ed.

  Sascha

  July 15, 2015 at 11:51 am #194813
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Great thanks to Ed.
  -Mohammad

  July 15, 2015 at 1:44 pm #194877
  pleeman

  Member

  Post count: 105

  Thank you, working for me as well.

  July 15, 2015 at 1:48 pm #194884
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  That’s great.
  Thanks

  -Rui

  July 16, 2015 at 6:59 pm #195359
  ecollective

  Member

  Post count: 18

  Hello All – I am getting this same error. Just tried installing the update this morning: July 16.
  Any advice?

  Error is:
  The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  July 16, 2015 at 7:04 pm #195363
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @ecollective – on Cardinal?

  – Ed

  July 16, 2015 at 7:06 pm #195364
  zohia

  Member

  Post count: 109

  I had the same error and then it allowed the update but now the whole page is disconfigured!

  July 16, 2015 at 8:36 pm #195386
  ecollective

  Member

  Post count: 18

  @Ed- Yep. We are on Cardinal 2.02…wanting to update but a bit afraid and cannot because of failure.
  Do you recommend that the updates ALWAYS be installed?

  July 17, 2015 at 1:50 am #195425
  Ian

  Member

  Post count: 121

  Same issue here trying to update from 2.12.

• Back to forum

  Posted in: Cardinal