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  Posted in: Atelier
• June 25, 2015 at 1:15 pm #188559
  lmnjeans

  Member

  Post count: 26

  I tried running plugin updates and this is what I see now when trying to log back into my dashboard….
  <b>Warning</b>: include_once(/home/lmnjeans/public_html/wp-content/themes/atelier/includes/plugin-includes.php): failed to open stream: No such file or directory in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>39</b>

  <b>Warning</b>: include_once(): Failed opening ‘/home/lmnjeans/public_html/wp-content/themes/atelier/includes/plugin-includes.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>39</b>

  <b>Warning</b>: include_once(/home/lmnjeans/public_html/wp-content/themes/atelier/includes/meta-boxes.php): failed to open stream: No such file or directory in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>135</b>

  <b>Warning</b>: include_once(): Failed opening ‘/home/lmnjeans/public_html/wp-content/themes/atelier/includes/meta-boxes.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>135</b>

  <b>Warning</b>: require_once(/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/inc/class.redux_instances.php): failed to open stream: No such file or directory in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/framework.php</b> on line <b>35</b>

  <b>Fatal error</b>: require_once(): Failed opening required ‘/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/inc/class.redux_instances.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/framework.php</b> on line <b>35</b>

  June 25, 2015 at 1:21 pm #188564
  David Martin – Support

  Moderator

  Post count: 20834

  Hey,

  Please send us your FTP details.

  Thanks,

  David.

  June 25, 2015 at 1:26 pm #188569
  lmnjeans

  Member

  Post count: 26

  I did already. I filled out the optional boxes with that info.

  June 25, 2015 at 1:28 pm #188572
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  No, they are your WP login credentials. We would need your FTP details for something like this. If you do not know these, ask your host to provide them to you.

  Thanks,
  David.

  June 25, 2015 at 1:34 pm #188580
  lmnjeans

  Member

  Post count: 26

  If I post it here, will everyone be able to see it?

  June 25, 2015 at 1:42 pm #188587
  David Martin – Support

  Moderator

  Post count: 20834

  Hey,

  Please use the private reply setting below the post editor. ‘Set as private reply’.

  Thanks.

  June 25, 2015 at 1:46 pm #188589
  lmnjeans

  Member

  Post count: 26

  Will do!

  June 25, 2015 at 1:46 pm #188590
  lmnjeans

  Member

  Post count: 26

  This reply has been marked as private.
  June 25, 2015 at 2:09 pm #188612
  David Martin – Support

  Moderator

  Post count: 20834

  Thanks, I am investigating now.

  David.

  June 25, 2015 at 2:32 pm #188633
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Your site is now back up for me. If your admin loads without and CSS, please clear your cache.

  Thanks.

  June 25, 2015 at 2:48 pm #188641
  lmnjeans

  Member

  Post count: 26

  Back up for me too, thank you!

  June 25, 2015 at 2:54 pm #188643
  David Martin – Support

  Moderator

  Post count: 20834

  Thanks, no problem 🙂

  June 25, 2015 at 5:04 pm #188721
  lmnjeans

  Member

  Post count: 26

  My site is down again. Can you help again please?

   

  <b>Fatal error</b>: Call to undefined function sf_gopricing_list() in <b>/home/lmnjeans/public_html/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/gopricing.php</b> on line <b>62</b>

  June 25, 2015 at 5:09 pm #188722
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Can you provide the exact steps you are doing that creates this error?

  Thanks,
  David.

  June 25, 2015 at 5:13 pm #188723
  lmnjeans

  Member

  Post count: 26

  I tried to upload demo content. May be you can do a fresh install of the them on my site?

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  Posted in: Atelier