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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Create user account at checkout: Not user friendly at all
- This topic has 17 replies, 9 voices, and was last updated 10 years by rene.appeldoorn.
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Posted in: Neighborhood
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August 24, 2013 at 12:48 pm #18002
Hello
We have a request for creating a user account at checkout:
The entered data by the user (Username validation, and Password matching) is not checked when the button “And we are done!” is clicked. The user keeps on filling in his data, at the end he hits “Place order” and just then appears the information that username is not valid and the password confirmation does not match.This irritates, resulting some shoppers leave.
Please, please, update the theme to check username and password matching at this stage!
It would be good as well to not let a user move on if the Billing & Shipping information is not entered correctly, as the final validation happens at the end when “Place order” is hit, resulting in going back. SOme users just don’t get it to click on the links in the stage indication at the top.
All this makes sense, not?
Looking forward for your feedback.
Cheers,
AldoAugust 27, 2013 at 11:50 am #18353I’ll gladly forward this request to the developer of the theme. Cheers!
August 29, 2013 at 7:53 pm #18912Hi Aldo,
This is actually standard WooCommerce functionality, we don’t change how the form works. We will add this to the wishlist for possible improvement.
– Ed
September 18, 2013 at 7:14 am #22420+1 Would be nice to smoothen the checkout process. Thanks in advance!
September 19, 2013 at 4:12 pm #22902+1 Pleeease make this happen. I can’t believe WooCommerce would make a huge design flaw like this, I don’t even want to imagine the conversion loss due to this.
(I’ve seen some super basic WooCommerce themes who have one page for checkout, is it possible to revert to something like this in the meanwhile?)
September 19, 2013 at 5:16 pm #22926I second the opinion , hope th check out can be more easy
September 19, 2013 at 11:07 pm #22970+1 here :p
September 23, 2013 at 9:37 am #23359Thanks for the feedback 🙂
September 23, 2013 at 9:40 am #23363Can you tell us if you plan to add this and if yes any possible release date?
Otherwise we will start to build this…September 26, 2013 at 12:15 pm #23836Feel free to develop it on your own, as we don’t have any concrete plans.
September 26, 2013 at 12:39 pm #23865I posted the same comment in a different thread, but in case you are only following this one, I’ll post it again:
I disagree with Swift’s assertion that this is standard WooCommerce functionality. We have several WooCommerce sites, and only the one using the Neighborhood theme has this issue. I think because on a standard WC installation, the checkout info is all on a single page. The Neighborhood theme appears to override the standard WC templates.
September 26, 2013 at 2:33 pm #23906I confirm.
Swift’s response is not correct.
This is not a WooCommerce specific issue.September 26, 2013 at 2:43 pm #23917This reply has been marked as private.September 26, 2013 at 2:57 pm #23934@ad: There is a link at the bottom right corner of the last comment “Unsubscribe”.
Just to know what is bad about constructive criticism?
And to be more polite in the future, what was “rough” in my last post?Appreciate your feedback, ad.
Cheers,
AldoSeptember 27, 2013 at 6:55 am #24061Hey guys,
Just wanted to let you know that we’re going to add the option of a one page checkout to the theme options panel in the next update – so that you can choose whether you’d like it to be one page, or the existing tabbed design.
Thanks for the feedback.
– Ed
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Posted in: Neighborhood
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