ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Cardinal
• April 24, 2015 at 11:57 am #168164
  ddcat

  Member

  Post count: 13

  I just updated my theme through my wordpress dashboard and the Swift Framework is broken. I read your post about updating the Swift Framework plugin but I can’t do this through the dashboard. I get a 403 error, and it doesn’t have anything to do with my permission or htaccess file.. Please send me the link to download this plugin. VERY FRUSTRATED at this point.

  April 24, 2015 at 12:01 pm #168169
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  I’m guessing your on hostgator? They have stupid restrictions. Here: https://www.dropbox.com/s/erylgestx2594zs/swift-framework.zip?dl=0

  You can upload it manually

  – Kyle

  April 24, 2015 at 12:36 pm #168191
  ddcat

  Member

  Post count: 13

  Great thank you for this link and yes hostgator. Now I’m updated but all my swiftbuilder sections are deleted or missing from the back end. Please make this easier….some how help. DO I REALLY NEED TO RECREATE THESE sections!!!!

  April 24, 2015 at 12:38 pm #168192
  ddcat

  Member

  Post count: 13

  There is just big white blank spaces where the sections use to be on the frontend of web site and no save sbs sections on backend. An simple theme update that went very wrong….now I spending hours trouble shooting and recreating sections of my website.

  April 24, 2015 at 1:09 pm #168199
  ddcat

  Member

  Post count: 13

  I have tried creating a new page and using the Swiftbuilder sections and they also don’t appear on the front end. Something is not right here. This needs to addressed. UNABLE TO SOLVE THIS

  April 24, 2015 at 1:21 pm #168200
  a33

  Member

  Post count: 105

  I had page meta not saving (it was fine before the updates), I managed to get around this by saving a page as a swift template – create a new page – use my page swift template – rename the new page – and the mete saved again

  The tick boxes for space at top of page and bottom were the problems

  Not great but might help someone

  April 24, 2015 at 2:10 pm #168216
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @ddcat

  Nothing in the update would cause your SPB Sections to disappear – were all your portfolio items etc still there?

  I’ve double checked here and everything is working as it should.

  – Ed

  April 25, 2015 at 5:25 am #168467
  mango_delight

  Member

  Post count: 26

  This has just happened to me. I downloaded the update and the Swift Framework disappeared. I uploaded the dropbox file Kyle posted, updated it, and my homepage looks like this. The blog is fine, but, the home page sure is hard to read.

  Attachments:

  You must be logged in to view attached files.
  April 25, 2015 at 5:47 am #168472
  mango_delight

  Member

  Post count: 26

  Whoa, nevermind. It just took about 20 minutes to kick-in. Carry on with what you were doing.

  April 25, 2015 at 10:42 pm #168618
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Glad it’s sorted. Probably just browser cache.
  -Rui

  May 16, 2015 at 6:43 pm #175569
  vanqmedia

  Member

  Post count: 1

  Is there anything I can tell host Goat gator tech support to lift these restrictions?

  May 18, 2015 at 10:32 am #175902
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Something you will have to check with them

  – Kyle

  May 19, 2015 at 1:03 pm #176472
  jackself

  Member

  Post count: 27

  I had the same problem as mango_delight, which is now mostly resolved.
  I am now only having trouble with Swift Slider in Firefox browser (displays fine in other browsers). Screencaps attached, I seem to be having an alignment issue with Swift Slider. Please help!

  Many thanks. J

  Attachments:

  You must be logged in to view attached files.
  May 19, 2015 at 1:06 pm #176476
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Can you please provide your link?

  – Kyle

  May 19, 2015 at 1:09 pm #176478
  jackself

  Member

  Post count: 27

  apologies – http://www.beautifuljoes.com

• Back to forum

  Posted in: Cardinal