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  Posted in: Joyn
• April 6, 2015 at 9:48 am #163207
  Kirsten

  Member

  Post count: 192

  Hey Guys,

  I’m having some trouble with the featured image. See http://positie1.nl/klanten/, the first image isn’t visible on the clients element. Somehow it won’t show. This problem occurred within the last two weeks.

  Also on posts the detail image (doesn’t matter if it’s the featured image or a custom one) won’t show on published posts. However on concepts it does work. That’s odd right?
  See screenshots in attachements.

  What I’ve allready tried:
  – Clearing browser cache
  – Clearing cache w3 total cache
  – Deactivate all plugins including W3 total cache
  – Manually uploaded the theme through FTP

  Now I have no idea’s left to try 😉

  Can you help me out.

  Big thanx,
  Kirsten

  Attachments:

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  April 7, 2015 at 10:23 am #163417
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me wordoress admin login and specific page url with issue.
  Thanks
  Mohammad

  April 7, 2015 at 10:31 am #163421
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  April 8, 2015 at 8:14 am #163616
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Can you please use another big image for this client Ina Vrinssen?
  Thanks
  Mohammad

  April 8, 2015 at 11:15 am #163708
  Kirsten

  Member

  Post count: 192

  I tried serveral images in different sizes and the all don’t show

  April 9, 2015 at 7:50 am #163947
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please delete this post and check. You can create new same post later.
  Thanks
  Mohammad

  April 9, 2015 at 8:15 am #163953
  Kirsten

  Member

  Post count: 192

  I deleted the client as well as the post. Created them both again and still no solution for the featured item unfortunately.

  Was this what you meant?

  April 9, 2015 at 8:22 am #163955
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I am not able to view this page http://positie1.nl/google-bedrijfspagina-in-11-simpele-stappen-lokaal-vindbaar/?w3tc_note=flush_all. I already loged in. I am feeling very bad. How can i view this page. Why do you have so much password authentication for this site?
  Thanks
  Mohammad

  April 9, 2015 at 8:37 am #163963
  Kirsten

  Member

  Post count: 192

  Sorry my fault the url had a …vindbaar-2/ in it. I empted trash and fixed the url.

  Google+ bedrijfspagina – In 11 simpele stappen lokaal vindbaar

  April 9, 2015 at 8:45 am #163970
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Which feature image missing at this page http://positie1.nl/google-bedrijfspagina-in-11-simpele-stappen-lokaal-vindbaar/?
  Thanks
  Mohammad

  April 9, 2015 at 8:49 am #163972
  Kirsten

  Member

  Post count: 192

  In my first post on top of this thread I attached two screenshots to explain the issue.
  In concept the featured item works fine and in private or published mode it disappears.

  The same thing happens with a client item.

  April 13, 2015 at 9:15 am #164588
  Kirsten

  Member

  Post count: 192

  Hey guys, any update yet on this issue? I would really like to be able to post featured images.

  April 13, 2015 at 10:14 am #164617
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  My colleague, Mr. Rui will assist you shortly.
  Thanks
  Mohammad

  April 16, 2015 at 7:07 am #165537
  Kirsten

  Member

  Post count: 192

  When will Mr. Rui be availaible?
  It’s been 10 days now and I relly need to place some new content on my website. Can you please assist me?

  Best,
  Kirsten

  April 16, 2015 at 7:21 am #165540
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me your FTP login detail. I need to check in detail.
  Thanks
  MOhammad

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  Posted in: Joyn