Single image caption

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This topic has 22 replies, 7 voices, and was last updated 9 years by Kyle – SUPPORT.

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Posted in: Neighborhood
January 12, 2015 at 10:03 am #140818

welcome
Member

Post count: 88

Hi,

Since the last update, I’ve got a problem with the single image caption.
In the single image options, there is a new text area and nothing happens when I write something.

Any advices?
Thanks !

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January 12, 2015 at 10:15 am #140827

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

What’s the login url for your site?

– Kyle

January 12, 2015 at 10:16 am #140829

welcome
Member

Post count: 88

This reply has been marked as private.

January 12, 2015 at 10:28 am #140838

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Its working fine as i tested many times. So please clear the cache of your browser and check the issue.
Thanks
Mohammad

January 12, 2015 at 10:53 am #140859

welcome
Member

Post count: 88

Hi,

I’m sorry but it doesn’t work for me.
I purged the cache and actived the development mode in Cloudflare, but nothing changes.

Could you please test on our website?
You can use the portfolio’s page “bloc quadrillés”, in french.
http://www.typographe.be/catalogue/blocs-quadrilles/

Thanks!

January 13, 2015 at 12:16 am #141067

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

It seems that is a problem the value isn’t stored after editing the Single image asset.
Will check this with the development team.

-Rui

January 19, 2015 at 8:30 am #142283

welcome
Member

Post count: 88

Hi Rui,

Do you have some news?

Thanks a lot.

January 19, 2015 at 9:24 am #142305

dcwi
Member

Post count: 20

Hi,

I’ve got the same problems…

Thanks.

January 19, 2015 at 10:48 am #142332

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

This is fixed for the next update.

If you need it sooner please send an email using the form in this page http://themeforest.net/user/SwiftIdeas referring just saying that you need the fixed version of the Neighborhod Single image caption issue.

Thanks.

-Rui

January 20, 2015 at 10:31 am #142640

welcome
Member

Post count: 88

Hi Rui & Ed,

Thank you very much for the fixed version, it’s working!

Best Regards,

January 20, 2015 at 10:31 am #142641

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Great. No problem.
-Rui

January 28, 2015 at 4:05 pm #145209

rootdigger
Member

Post count: 37

Hi there, I would also need the fixed version of the Neighborhod Single image caption issue… Best, Ruediger

January 28, 2015 at 4:09 pm #145211

Kyle – SUPPORT
Moderator

Post count: 35880

Please email Ed from http://themeforest.net/user/SwiftIdeas

– Kyle

January 30, 2015 at 10:11 am #145685

rootdigger
Member

Post count: 37

Hi Kyle, 2 days ago, I went to: http://themeforest.net/user/SwiftIdeas
and used the Contact Form to reach Ed, but no response by now. Why not using this forum for this? Providing a download for the fix here would save you guys time and help other users too, wouldnt it? Best, Ruediger

January 30, 2015 at 10:15 am #145688

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Will check this with Ed.
Thanks for the suggestion.

-Rui
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Posted in: Neighborhood