Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Joyn
  • #135247
    cocothink
    Member
    Post count: 23

    I am unable to display a FAQ section. I have added the FAQ Swift Element and selected the category of questions I want to display but somehow I still get this message when trying to see if it worked:

    Please ensure you have child categories for the selected category.

    Am I doing something wrong?

    Thanks.

    #135281
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me website url and wordpress admin login detail to inspect and resolve the issue.
    Thanks
    Mohammad

    #135466
    cocothink
    Member
    Post count: 23
    This reply has been marked as private.
    #135588
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    The category you selected should have some child categories to display the FAQ in a proper way.

    Create a parent category, then assign the yoga category in to it, and choose the parent category in the FAQs.

    Let us know,

    Thanks,
    laranz.

    #135865
    cocothink
    Member
    Post count: 23

    Great, I think I got it now. Thank you!

    #135882
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved.
    Thanks
    Mohammad

Viewing 6 posts - 1 through 6 (of 6 total)

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