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  Posted in: Dante
• December 8, 2014 at 9:15 am #134156
  cyriusreal93

  Member

  Post count: 10

  Hi,
  the parent menu is no longer managed for a few days on the online site, while locally it works with the same configuration. Do you have an idea ?

  local

  <nav id=”main-navigation” class=”std-menu clearfix”>

  <div class=”menu-menu-principal-container”>
  <ul id=”menu-menu-principal” class=”menu”>
  <li class=”menu-item-7484 menu-item menu-item-type-post_type menu-item-…current-menu-item page_item page-item-7120 current_page_item”>
  

  <li class=”menu-item-6657 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent”>
  

  L’association

  <span class=”nav-line”></span>
  
  <ul class=”sub-menu” style=”top: 67px;”>

  <li class=”menu-item-30 menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children parent”>
  <li class=”menu-item-29 menu-item menu-item-type-post_type menu-item-object-page”>
  <li class=”menu-item-7630 menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children parent”>
  <li class=”menu-item-7274 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent”>
  <li class=”menu-item-7425 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent”>

  </div>

  </nav>

  online

  <nav id=”main-navigation” class=”std-menu clearfix”>
  <div class=”menu-menu-principal-container”>
  <ul id=”menu-menu-principal” class=”menu”>
  <li class=”menu-item-7484 menu-item menu-item-type-post_type menu-item-…ent-menu-item page_item page-item-7120 current_page_item “>
  

  <li class=”menu-item-6657 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children “>
  <li class=”menu-item-9502 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children “>
  <li class=”menu-item-29 menu-item menu-item-type-post_type menu-item-object-page “>
  <li class=”menu-item-7630 menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children “>
  <li class=”menu-item-7274 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children “>
  <li class=”menu-item-7425 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children “>

  </div>
  </nav>

  December 8, 2014 at 9:39 am #134168
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  It seems any plugin issue. Please deactivate plugin one by one and check for issue to find any problematic plugin.

  Thanks
  Mohammad

  December 8, 2014 at 10:06 am #134178
  cyriusreal93

  Member

  Post count: 10

  Hi mohammad,

  I’ve desactivate plugin one by one and it’s the same issue. In local, i’ve exactly the same configuration and it works very well.

  Have you got an other idea?
  Thanks for your help

  December 8, 2014 at 10:09 am #134179
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me wordpress admin login detail to inspect and resolve the issue.
  Thanks
  Mohammad

  December 8, 2014 at 10:14 am #134181
  cyriusreal93

  Member

  Post count: 10

  This reply has been marked as private.
  December 8, 2014 at 10:52 am #134194
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Have you made customization changes in theme code? Please roll back your changes and let me know your feedback.
  Thanks
  Mohammad

  December 8, 2014 at 11:15 am #134209
  cyriusreal93

  Member

  Post count: 10

  Hi mohammad,
  We have not changed anything in the theme code, we work with the child dante theme for all customization.
  Thanks

  December 8, 2014 at 2:46 pm #134299
  cyriusreal93

  Member

  Post count: 10

  Hi Mohammad,
  Did you find any solutions for me ?
  Thanks

  December 8, 2014 at 3:42 pm #134337
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please activate parent theme and check for issue. Are you using any server cache ? I checked and found that theme js files are not loading there.
  Thanks
  Mohammad

  December 8, 2014 at 4:04 pm #134346
  cyriusreal93

  Member

  Post count: 10

  Hi
  I’ve activate the parent theme and it’s the same issue.
  I contact the web hosting provider to verify the config
  Thanks

  December 9, 2014 at 7:26 am #134465
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I will wait for your reply.
  Thanks
  Mohammad

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  Posted in: Dante