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  Posted in: Supreme
• July 27, 2013 at 5:08 am #13140
  ajguy

  Member

  Post count: 2

  Have a look at the couple test articles I have up on our development site (http://www.outlandmoto.com/NewSite). When clicking on the images, some lightboxes load and others don’t. And I have no idea why. Any insight would be appreciated.

  July 27, 2013 at 8:32 pm #13191
  ajguy

  Member

  Post count: 2

  I moved some stuff around. Here’s a more specific link. http://www.outlandmoto.com/NewSite/issues/summer2013/14-bmw-f800gs-adventure

  July 27, 2013 at 10:04 pm #13196
  ajguy

  Member

  Post count: 2

  Figured it out. I think this may be a bug with the theme. I’ll post my solution here for the sake of others with the same problem and for the dev to have a look.

  When I create a single image in the Swift Page Builder, I did notice that upon adding an image, the thumbnail box was blank.

  If you just add the image and preview the site, the images are not linked to anything ending in .jpg. Therefore, the lightbox is blank when you click it.

  Simply going back into the Swift Page Builder, clicking edit on each image, doing nothing except clicking save (you’ll notice the thumbnail is there now), and update the whole page will fix everything. The images now link to .jpg files and the lightboxes load as expected.

  August 8, 2013 at 7:29 pm #15266
  Cosmin – SUPPORT

  Member

  Post count: 3851

  This shouldn’t be happening and I never had to do that – maybe you had a plugin active that was conflicting with our page builder?

  Regards,

  ————————————————————————————————————

  Cosmin
  Support Assistant

  September 5, 2013 at 5:43 pm #20116
  xeniaporcel

  Member

  Post count: 20

  Hi,

  The same is happening to me (http://www.uepenedes.com.mialias.net/?portfolio=restaurant-cal-ton) but the solution provided by ajguy works, although it’s not a very good one (it requires more time to do something easy).

  Is there anything we can do to solve this?

  Thanks in advance,
  Xènia

  September 5, 2013 at 9:23 pm #20184
  Cosmin – SUPPORT

  Member

  Post count: 3851

  Hi Xènia,

  As I was saying, we’ve never experienced this so I reckon it’s something related to a plugin conflict or some obscure server setting that prevents the image upload process from working correctly in some environments. Your site is just a coming soon page…

  Regards,

  ————————————————————————————————————

  Cosmin
  Support Assistant

  October 7, 2013 at 9:22 pm #25652
  Covenant Webmaster

  Member

  Post count: 7

  FYI, happening to me with FlexForm, too, so I think the problem may be universal with the Page Builder.

  October 9, 2013 at 12:34 pm #25964
  Melanie – SUPPORT

  Member

  Post count: 11032

  Thanks for letting us know, I’ll ask the developer to check that out!

  October 10, 2013 at 8:32 am #26102
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Will check this out guys, thanks for letting us know.

  – Ed

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  Posted in: Supreme