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  Posted in: Joyn
• November 3, 2014 at 1:15 pm #125125
  martin1234

  Member

  Post count: 5

  Hallo,

  I cannot install the Joyn Theme. I used the Joyn.zip file v.1.2 on WordPress 4.0. I get always the same response: “Are you sure you wan’t to do that? Try again” (free translation from german).

  Is the WordPress update to new? Do I need to downgrade WordPress?

  I am thankfull for any idea!

  Martin

  November 3, 2014 at 2:12 pm #125140
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Can you provide me with a link and login so I can check what’s happening

  – Kyle

  November 3, 2014 at 2:18 pm #125144
  martin1234

  Member

  Post count: 5

  This reply has been marked as private.
  November 3, 2014 at 2:29 pm #125146
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  You need to increase your php memory limit, see: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

  – Kyle

  November 3, 2014 at 3:44 pm #125181
  martin1234

  Member

  Post count: 5

  Hi Kyle,

  thank you for the answer. In my “wp-settings.php” there is no line “define( ‘WP_MEMORY_LIMIT’, ’64M’ );” or anything similar. Neither in “wp-config.php”. Do you know other files, where defining max php memory could be possible?

  –
  Martin

  November 3, 2014 at 3:52 pm #125183
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  You need to add it yourself in wp-config.php

  define( 'WP_MEMORY_LIMIT', '96M' );

  – Kyle

  November 3, 2014 at 4:15 pm #125198
  martin1234

  Member

  Post count: 5

  I did. Same problem.

  November 3, 2014 at 4:18 pm #125200
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Will forward this to Rui, he knows more about this than me

  – Kyle

  November 3, 2014 at 4:25 pm #125205
  martin1234

  Member

  Post count: 5

  Thank You!

  November 3, 2014 at 4:34 pm #125212
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  November 6, 2014 at 1:05 pm #126194
  Basha1

  Member

  Post count: 2

  Hi Kyle,

  Unfortunately I have the same problem.
  When I try to install joyn theme there is a message: please try again.
  What should I do?

  November 6, 2014 at 1:17 pm #126200
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  This reply has been marked as private.
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  Posted in: Joyn