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  Posted in: Dante
• October 7, 2014 at 2:22 am #117797
  Red

  Member

  Post count: 114

  Hello,

  I use the Jetpack subscribe widget, as I have since Jan. 2013. But with the Dante theme, if I write the post using the page builder elements, the email my subscribers does not contain an image, and the email they get looks like this:

  [boxed_content type=”coloured” pb_margin_bottom=”yes” width=”1/1″ el_position=”first last”] [/boxed_content] [boxed_content type=”coloured” pb_margin_bottom=”yes” width=”1/1″ el_position=”first last”] [/boxed_content] [boxed_content type=”coloured” pb_margin_bottom=”yes” width=”1/1″ el_position=”first last”] [/boxed_content] etc etc etc…

  If I use the classic editor, there is no code in the email, but still there is no image. I’m using a feature image plus an image within the post, but whether I use the page builder or not, there is no image.

  What can I do?

  Thank you for your help!

  October 7, 2014 at 9:55 am #117916
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  1) They are the page builder shortcodes, if you use the page builder then switch to the visual editor you will see the shortcodes, that’s why they are showing up in the email, because they are apart of the content. There’s not really anything you can do about that

  2) This is nothing to do with the theme, the featured image is default WordPress, so something within the relationship of the plugin and the featured image is not working.

  – Kyle

  October 7, 2014 at 2:31 pm #118135
  Red

  Member

  Post count: 114

  I thought it might be the theme, since I haven’t had this problem prior to using Dante. I will ask in the forums of wordpress.org in that case.

  Thanks, Kyle, for your help.

  October 7, 2014 at 2:32 pm #118137
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok no problem

  October 7, 2014 at 6:01 pm #118247
  Red

  Member

  Post count: 114

  I was able to find the solution to the problem of images not showing in emails of posts to subscribers. In case anyone else is having a similar problem:

  Go to wordpress Settings> Reading> and next to “For each article in a feed, show,” choose ‘full text.’

  If you don’t really want to send the full text, simply add the ‘read more’ code within your post.

  October 8, 2014 at 12:05 am #118321
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Great. Thanks for sharing the info
  -Rui

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  Posted in: Dante