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  Posted in: Dante
• August 21, 2014 at 7:11 am #102920
  lingokid

  Member

  Post count: 9

  When I create a new gallery and then try to add images to the gallery using the “Select or upload images” button the script isn’t loading, I can’t reposition items either.

  I think this is an issue with the needed script not loading on the admin side. At one point I was able to reposition items but can’t add or edit galleries or content contain in a gallery.

  Help.

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  August 21, 2014 at 8:33 am #102941
  jwdegeus

  Member

  Post count: 2

  Hi There,

  I have te same issue! I’m still waiting for a solution. Maybe you recently updated your version to 2.64 or 2.65? Because after I updated my version the script will not be loaded. I hope that this problem will be solved quickly!

  Best regards Jan

  August 21, 2014 at 10:46 am #103019
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

  Thanks 🙂
  With Best Regards
  Mohammad

  August 21, 2014 at 11:14 am #103025
  Blazing Griffin

  Member

  Post count: 22

  I’m having the same issue FYI. Just cropped up over the past few weeks (I’ve only been working on our website since Aug 1st). I’ve uploaded 12 Galleries to be used with Portfolios at the beginning of August, and all work fine. Haven’t uploaded a gallery in the past week or so, but tried to do today and finding the same problem as mentioned here.

  Plugins installed are:

  Askimet
  Contact Form 7
  Envato WordPress Toolkit
  Google Analytics for WordPress
  Gravitate Event Tracking
  MailChimp
  oAuth Twitter Feed for Developers
  Redirection
  Revolution Slider
  W3 Total Cache
  WordPress SEO

  Most of those were installed before I started uploading galleries initially.

  Only other major change is upgrading Dante to recent version (today, before noticing the issue with the gallery). I tried to upgrade a few weeks ago (there was a bug causing website to not load, so I rolled it back). But we only recently installed Dante, so we’ve never been on a particularly old version.

  August 21, 2014 at 11:19 am #103027
  Blazing Griffin

  Member

  Post count: 22

  Can confirm that deactivating all plugins does not resolve the issue.

  August 21, 2014 at 11:22 am #103029
  jwdegeus

  Member

  Post count: 2

  I can also confirm that deactivating plugins doesn’t work.

  August 21, 2014 at 1:22 pm #103067
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Can any one provide wordpress admin login detail so i can check and resolve the issue ?
  Thanks 🙂
  With Best Regards
  Mohammad

  August 21, 2014 at 1:29 pm #103070
  Blazing Griffin

  Member

  Post count: 22

  This reply has been marked as private.
  August 21, 2014 at 3:02 pm #103108
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  @Blazing Griffin – I have deactivate WP SEO plugin and its working fine now.
  Thanks

  August 21, 2014 at 3:10 pm #103113
  Blazing Griffin

  Member

  Post count: 22

  Many thanks for your help Mohammad! 🙂

  Scott

  August 21, 2014 at 4:17 pm #103132
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  @Blazing Griffin – I am glad that your issue resolved.
  Thanks

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  Posted in: Dante