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    Posted in: We hit Power Elite.
  • August 6, 2014 at 11:24 am in reply to: White screen of death after updating. #98333
    VidiBee
    Member
    Post count: 7

    Our technical lead used SSH instead of FTP and put in the zip file you sent to us to fix it. Now it works fine and our website is back live. There weren’t any problems with the plugins so it must have been the theme.

    We are happy to use the Dante version you gave us and we love the design but every time we update, we always encounter one problem or another when we do. Before sending out an update, we suggest you double/triple check it to ensure that it won’t cause major problems for your users.

    Thanks.

    August 6, 2014 at 11:05 am in reply to: White screen of death after updating. #98321
    VidiBee
    Member
    Post count: 7

    We are trying our best to get the website back up. I’ll reply later if it does eventually work again with what we have done to fix it. Our technical lead has managed to access the wp-admin but the website is still showing the white screen of death.

    Thanks

    August 6, 2014 at 10:57 am in reply to: White screen of death after updating. #98315
    VidiBee
    Member
    Post count: 7

    Hi,

    We don’t have a FTP. Are there any alternatives? If not, how do I get a FTP?

    Thanks.

    July 4, 2014 at 3:46 pm in reply to: Dante – multiple features fail #88173
    VidiBee
    Member
    Post count: 7
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    July 4, 2014 at 11:35 am in reply to: Dante – multiple features fail #88061
    VidiBee
    Member
    Post count: 7
    This reply has been marked as private.
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    Posted in: We hit Power Elite.
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