[underdog]

Thanks very much, that has sorted it out.

Thanks for your help.

[underdog]

Ok, thank you

[underdog]

Hi Rui, even when I remove all of my custom css; on a page with the portait image the image is cropped strangely and only shown on the second page.

Thanks

[underdog]

not resolved

[underdog]

Hi, your system is not allowing me to upload screenshots despite me trying different formats. You have to have a look at the print previews on the links that I sent to get an idea of what I am referring to.

Thanks very much

[underdog]

The screenshots as discussed.

[underdog]

Hi Rui,

Thank you for your response. It would make sense to use 48% if i was trying to get the two layers run to next to each other. I want them run to run one underneath each other (just in the print version) so that there is enough width to display the main product picture.

This works well on this page (http://www.comfortcreations.co.za/products/couches/aida-range-4/) and on all pages that use landscape product images, it does not work on the pages that use portrait pictures (http://www.comfortcreations.co.za/products/tables/dna-hex/). Please see attached screenshots if you are not able to visit the example links. On the pages that use portrait images the main product image only shows as a small sliver on the second page.

Thanks very much

Tracey

[underdog]

Hi Mohammed, thanks for your reply. I have yet to hear back from any of your colleagues.

[underdog]

Hi Rui,

I have managed to do some formatting on the print option using custom css. Please see code used below.

/* #Print Styles
================================================== */
@media print {
a[href]:after {
content: ” (” attr(href) “)”;
}
}

@media print {
a[href]:after {
content: none !important;
}
}

@media print {
.woocommerce div.product div.images {
width: 80%;
}
}

@media print {
.woocommerce div.product div.summary {
width: 80%;
margin-bottom: 0px;
}
}

@media print {
#main-navigation {
display:none;
}
}

@media print {
.header-right {
display:none;
}
}

@media print {
.product-share {
display:none;
}
}
@media print {
#copyright{
display:none;
}
}

@media print {
.product-carousel{
display:none;
}
}

The only remaining issue is that while the image displays correctly on pages that use a landscape image, on pages that use portrait images the image is cut off, leaving only a small sliver showing.

Please view the pdf preview on the following two pages to see the differences that I am referring to. If you could let me know if there is some custom css that I can add to mitigate this, I would appreciate it.

http://www.comfortcreations.co.za/products/couches/aida-range-4/
http://www.comfortcreations.co.za/products/tables/dna-hex/

Thanks very much

Tracey

[underdog]

Unfortunately not. Tracey will take over this matter as she has found another way to do it, but it causes issues with certain sized images which are not printed. She will respond to this ticket shortly.

[underdog]

Sadly does not work… have had to do a change to functions.pho and add a print.css

[underdog]

The question is only why your links all print when they did not previously. It applies to your test site also. It is clear they never always printed. Google reflects you have changed the way your style sheets work, and thus the problem.

[underdog]

Thanks Kyle,

That helps a lot. Still a bit confused as to why in the past the same theme printed without actually printing all full links within a page, and now it adds all the links within a print.

I don’t expect it to look perfect at all.. just not print links.. so thus my question. Am happy to solve it one of the ways you propose… but it does sound a bit like a work-around when something previously clearly must have worked OK?

All the best,

Marc

[underdog]

Further to this, I have been send print-outs my client did on the same site before we did enhancements back in 2014 which show that at that time your theme must have had a print friendly style sheet.

At present your demo web site at http://neighborhood.swiftideas.com/ has the same issues we have on our site presently in terms of printing. Attached a PDF print out of the site now, and a scan of a printed page from a year back of the same product, showing that it did then print fine. Also attached a screen grab of YOUR demo web site, to show you have the same issues presently as we do.

Quite honestly I think its poor to say that one of the top WooCommerce themes does not support printing out of product or order pages! Surely people want evidence of what they ordered, and if printouts look as they do now, and yet worked a year ago, we wander what went wrong with this theme?

The issue seems to be that all links are now being printed, where previously they were not?

Looking forward to your response.

Attachments:

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[underdog]

Hi Kyle,

This is a pity. The client is not happy as they say in their case their designers often need to print pages to take to their clients as references, and the header and other non styled content looks horrid.

Can you help guide with the easiest way to do this? Will updated overwrite, or will we then need a child theme?

The client has asked if its possible to then just print a blank page, rather than allowing printing of rubbish. Is that possible to do more easily?

All the best,

Marc