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  • February 13, 2015 at 1:56 pm in reply to: checkout page #149904
    sukiya
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    Post count: 218
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    February 13, 2015 at 1:45 pm in reply to: checkout page #149893
    sukiya
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    Post count: 218
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    February 13, 2015 at 1:43 pm in reply to: theme update – checkout page #149888
    sukiya
    Member
    Post count: 218

    thank you Kyle for the informations.

    so I wait for the update!

    best wishes,
    Lisa

    February 13, 2015 at 1:39 pm in reply to: checkout page #149884
    sukiya
    Member
    Post count: 218
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    February 13, 2015 at 1:16 pm in reply to: checkout page #149863
    sukiya
    Member
    Post count: 218

    hi Kyle & Rui,

    thanks for your reply.

    this is only happening to recurrent customers who already have a login (an account) – its not happening to a new customer.

    so please see the images attached.
    in general there are some fields which are linked to our email – but which is somehow confusing.

    image 1 shows the scenario if you don’t have an account.
    in this case the marked field is linked to our email – which also is a bit confusing.

    image 2 shows the scenario if you are a current user with an account.
    in this case any click in the 2 marked fields forwards you to our email address.

    do you know what I mean,

    best wishes,
    Lisa

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    February 12, 2015 at 4:46 pm in reply to: smart phone & tablet / font size #149573
    sukiya
    Member
    Post count: 218

    hi Kyle,

    yes I made some changes with the support of swift ideas.

    in general its working – but there still those issues.
    I don’t know if you see some possibilities to solve them?

    thanks for your help!

    best wishes, Lisa

    February 12, 2015 at 4:24 pm in reply to: checkout page #149560
    sukiya
    Member
    Post count: 218

    Hi Rui,

    this is strange.
    because here the site is up…

    so pleas check it now again.

    best wishes,
    Lisa

    February 12, 2015 at 3:00 pm in reply to: checkout page #149517
    sukiya
    Member
    Post count: 218

    hi Rui,

    the page should work at the moment:

    http://www.eshop.sukiya.ch

    could you try it once again?

    the whole field is linked with the email program. (see the image attached)
    and also when I am logged in as a user and I try to change my address informations then I get transferred to the mail program..

    do you know what I mean?

    thank you and best wishes,
    Lisa

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    February 12, 2015 at 1:52 pm in reply to: template files #149472
    sukiya
    Member
    Post count: 218

    thanks kyle for the information!

    best wishes,
    Lisa

    February 12, 2015 at 1:31 pm in reply to: login / registration #149454
    sukiya
    Member
    Post count: 218

    dear Rui,

    thanks for your help in this case!

    I had a backup.

    best wishes, Lisa

    February 12, 2015 at 1:30 pm in reply to: customer email #149448
    sukiya
    Member
    Post count: 218

    Hi Rui,

    thanks for your advice!
    this is great!

    best wishes,
    Lisa

    February 5, 2015 at 6:14 pm in reply to: login / registration #147671
    sukiya
    Member
    Post count: 218

    hi again,

    after my theme update all translations which I made in the “code styling-localizaion plugin” are gone.
    is this normal?

    do I have to translate it after an update again?

    thanks a lot for your help!
    best wishes,
    Lisa

    February 5, 2015 at 2:50 pm in reply to: child theme update #147586
    sukiya
    Member
    Post count: 218

    ok thanks a lot!

    I deleted those template files.

    best wishes and thanks again!
    Lisa

    February 5, 2015 at 2:46 pm in reply to: child theme update #147582
    sukiya
    Member
    Post count: 218

    actually I was trying to change some font sizes in my order-emails.
    this was just a try – because I could not find out how to change some font sizes…but of course, this did not work.
    do you know what I mean?

    so I will remove the folder “emails” in the File Zilla (if you please look at the attachment)…

    thanks a lot kyle!

    Lisa

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    February 5, 2015 at 2:35 pm in reply to: child theme update #147576
    sukiya
    Member
    Post count: 218

    Hi Kyle,

    you mean this … (see the attachment)
    do I have to remove them?

    best wishes,
    Lisa

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