[stephen.sollar]

Ok, it works now but I did not do anything to get it to work. Weird. Thanks for the help.

[stephen.sollar]

What kind of browser and OS are you using? If I clear my cache client side and flush caches server side and it looks like that from Mac OSX Safari and Chrome, there is a problem.

Is there a way to totally disable the rolloever effect?

[stephen.sollar]

Previously the images had a black border that the bottom that would roll over when you moused over it. Now it is a partial image of the second product photo.

I would really just like it be the product photo with no mouseover effect.

[stephen.sollar]

I was using Puppet to do my wordpress install, then I tried a Amazon AMI called Amimoto http://megumi-cloud.com/ and then tried using Neighbourhood, and it worked. I tried every possible combo of plugins and server settings. No idea why that worked.

by the way that AMI is great for wordpress.

[stephen.sollar]

Update,

I got it to work, I switched over to Amimoto AMI, prebuilt WordPress.

http://megumi-cloud.com/

I guess there was something wrong with my build process in puppet. I still would like to know how to troubleshoot that issue to resolve it, because I would rather use my own wp build.

[stephen.sollar]

Can you verify that when the theme was zipped it did not contain “__MACOSX” or “.DS_Store”, this is placed in zip files when compressed on a MAC.

I used a Windows VM, downloaded the file from themeforest, then uploaded to my ubuntu AWS instance, unzipped the theme and I still get “__MACOSX” or “.DS_Store” files.

If I do the commands below it removes them, but totally breaks the theme.
find . -name “__MACOSX” -exec rm -rv {} \;
find . -name “.DS_Store” -exec rm -v {} \;

[stephen.sollar]

I see it is a javascript error with Woocommerce Flexslider v2.1

* jQuery FlexSlider v2.1
* http://www.woothemes.com/flexslider/
* Copyright 2012 WooThemes

ERROR:
<exception>: TypeError
get stack: function () { [native code] }
message: “Cannot read property ‘animating’ of undefined”

89: !d(c.asNavFor).data("flexslider").animating && !b.hasClass("active") && (a.direction = a.currentItem < g ? "next" : "prev", a.flexAnimate(g, c.pauseOnAction, !1, !0, !0))
})

[stephen.sollar]

Hi Ed,

I am using Mac/Vagrant/Puppet for local development and AWS for production. I have tried Ubuntu Precise64, and Raring64 with PHP 5.4.19 with a fresh install of WordPress and the theme, then create a product and it does not show in the product page, but I can see the image using the default Twenty Twelve theme.

To be sure its not a download issue, do you have a md5 sum of the original theme file?

Also can you point me in the direction for how to troubleshoot server issues? I have total access to the server. I there something in particular I should look for i.e. php, versions, permissions, log errors, environmental variables?

[stephen.sollar]

I activated the Twenty Thirteen theme and it shows the main product photo.

So I tried adding this

array( ‘post’, ‘page’, ‘movie’, ‘product’ ) to functions.php;

add_theme_support( ‘post-thumbnails’, array( ‘post’, ‘page’, ‘movie’, ‘product’ ) );

No luck.

I removed it so it doesn’t interfere with testing.

[stephen.sollar]

I updated to WordPress 3.6.1, updated to neighborhood v1.3.2, did ubuntu apt-get updates, cleared nginx cache, restarted nginx, cleared chrome,firefox,safari, no custom css, and still not showing product photos.

The first time I used this theme to test I had no problems, and I don’t think there was any changes to my environment.

Any ideas?

[stephen.sollar]

Hi Melanie,

I removed that line from /wp-includes/js/jquery/jquery.js and cleared my browser cache and still I can not see the product photos.

Any other ideas?

[stephen.sollar]

This reply has been marked as private.

[stephen.sollar]

I am using a local development environment running wordpress on ubuntu precise 64, on vagrant.

Any ideas on how to get access to take a look?

I will probably have to launch it in AWS and give you ssh access to the ami.

[stephen.sollar]

I also have disabled plugins and no luck.