[Siem43]

Hi Ed,

thanks. We found a solution for that problem. There are additional php packages needed which are not standard: php5-gd php5-imagick -> install them and it will work. thx for support.

[Siem43]

Hi Mel, all permissions are correct – wp-content/uploads had 775 as well. There are also no errors in the apache log. Our Admins had a look on this problem and this shell be no permissions problem. This is a big problem for our company because we have to go live with our blog, it is very important for our business.

It is possible to upload and use images everywhere (e.g. in posts), but they are NOT shown as a single thumbnail picture. Any more ideas? thx.

[Siem43]

Thanks for the answer. I did it – without any success. Maybe this can help:

– If I create a new post WITHOUT defining an image, the placeholder thumbnail from the dante theme template is shown correctly (see: http://www.eventinc.de/blog). After setting my own thumbnail image, it isn’t working any more (it is also not working after delete the custom thumbnail again)

this whole code snippet is missing if I compare the post with the placeholder thumbnail and with the post where the thumbnail is not working.

FROM HERE
<div class=”masonry-item-wrap”>

<figure class="animated-overlay overlay-alt">
<img width="1600" height="1600" alt="" src="http://www.eventinc.de/blog/wp-content/themes/dante/images/default-thumb.png" itemprop="image">
<a class="link-to-post" href="http://www.eventinc.de/blog/test-post-5/"></a>
<figcaption>
<div class="thumb-info thumb-info-alt">
<i class="ss-navigateright"></i>
</div>
</figcaption>
</figure>

<div class=”details-wrap clearfix”>
-> From here the code regarding the post without working thumpnail is the same

[Siem43]

Hi Melanie,

thanks for your answer. 2 & 3 are fine.

But 1 is very important, we can’t go live without thumbnails. The single thumpnail image haven’t ever worked. Could you find a solution for that? thx

[Siem43]

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