Digital experiences for all disciplines
Forum Replies Created
-
Posted in: We hit Power Elite.
-
Thanks Ed, 2.56 works seemingly without any issue… I’ll report back if there’s still any issue.
Thanks again for your attention, Ed!
Hi @meihsun, are you by any chance using RTCamp’s EasyEngine to setup the WordPress installation?
Hi Melanie, sorry for delayed response – the theme itself gets deleted totally from the themes folder.
So ours isn’t the only incident. We’re on DigitalOcean.
In that case, would you please confirm why by updating the theme is getting deleted? Will there be a fix for this? Our install is a multisite install.
Thanks Kyle! Very useful to know this.
Hi Melanie,
We have restored the site from a previous backup.
Now, for updates, what’s the recommended method? Should we update theme upon seeing the notification shown in the Themes page or will Envato Toolkit also notify later and update should be done through it? Since the Themes page shows 2.54 update is available, while Envato Toolkit says 2.53 is the current version.
Envato Toolkit didn’t do the backup that it’s supposed to do when updating directly from the Themes page. Does it mean that the upgrade needs to be only done through Envato Toolkit?
Thanks!
ShafqatThanks, Kyle!
-
Posted in: We hit Power Elite.