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    Posted in: We hit Power Elite.
  • October 14, 2016 at 3:10 pm in reply to: can not edit Products #296533
    shafferconsulting
    Member
    Post count: 14

    Ah ok, I see what you mean. I will open a support ticket with WooCommerce.

    October 14, 2016 at 2:17 pm in reply to: iphone menu rendering bug #296516
    shafferconsulting
    Member
    Post count: 14

    someone else provided me with the solution. It was:
    Please check your Theme Options – Header Options
    Make sure you don’t have mobile translation enabled in theme options if you aren’t using WPML.

    October 14, 2016 at 1:51 pm in reply to: can not edit Products #296510
    shafferconsulting
    Member
    Post count: 14

    Hold on a second, that does not make sense and I do not accept that answer. Even when all plugins are disabled and only woocommerce and neighborhood are used, the problem still exists. No customizations have been made. Therefore this is 100% within the scope of support.

    You noticed that the name of the WooCommerce plugin has been shortened. This was done by me using the “Admin menu editor” plugin. I have deactivated this plugin so that you can see the WooCommerce menu name has gone back to normal. The bug that we are talking about issue exists with or without that plugin.

    Please take time to look into the root of this issue. Even when all plugins are disabled and only woocommerce and neighborhood are used, the problem still exists. No customizations have been made. Therefore this is 100% within the scope of support.

    October 14, 2016 at 1:09 pm in reply to: can not edit Products #296494
    shafferconsulting
    Member
    Post count: 14

    No. I am not an advanced user and do not go in and modify code. I do install and configure plugins, but even when disabling all plugins the bug persists.

    Can you escalate this this bug report? It is urgent because it is delaying my ability to start selling service. I am a new customer and purchased your product because I expected it to be fully functional. I planned to be live and selling online by today. Everything else on the site works ok, but I can’t view/edit products so it is a major issue.

    October 14, 2016 at 12:54 am in reply to: can not edit Products #296378
    shafferconsulting
    Member
    Post count: 14

    Interestingly enough, I CAN see the products if I go the WP admin page on my iPhone. I can’t do much work on that small of a screen but at least I can see that the products exist. This appears to be a rendering issue specific to the desktop version. I have tried in both Safari, FireFox, and Chrome and all three do not display the product names.

    October 13, 2016 at 7:46 pm in reply to: can not edit Products #296342
    shafferconsulting
    Member
    Post count: 14

    I disabled all plugins except for WooCommerce and it did not make a difference. The Products pages looks the same.

    I do not have a Swift Framework plugin to disable.

    October 13, 2016 at 5:02 pm in reply to: iphone menu rendering bug #296298
    shafferconsulting
    Member
    Post count: 14

    Can someone please help me fix this?

    October 12, 2016 at 7:14 pm in reply to: iphone menu rendering bug #296109
    shafferconsulting
    Member
    Post count: 14
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    October 12, 2016 at 6:27 pm in reply to: extra white space on every page #296088
    shafferconsulting
    Member
    Post count: 14

    The code that you provided removed the extra white space. Thank you!

    October 12, 2016 at 6:09 pm in reply to: extra white space on every page #296083
    shafferconsulting
    Member
    Post count: 14

    Just to clarify my wording, the white space is on the top of very Post (but also on Pages)

    October 12, 2016 at 6:07 pm in reply to: extra white space on every page #296082
    shafferconsulting
    Member
    Post count: 14

    Where I can find the “Page Meta” tab that you are referencing? In Theme Options I can see Default Meta Options but that is not the same screen.

    October 12, 2016 at 4:28 pm in reply to: remove author and related articles #296048
    shafferconsulting
    Member
    Post count: 14

    Brilliant! Thank you.

    October 12, 2016 at 4:09 pm in reply to: remove author and related articles #296037
    shafferconsulting
    Member
    Post count: 14

    Thank you for the quick reply. How do I “Add the code below to your custom css option”?

    What I mean is, where can find the place to enter this in WordPress?

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