[sammayell]

I’m asking to override core functions within the parent theme via the use of a child theme?
The core files from include/swift-framework folder in parent theme. I want to make changes to it from child folder. Copy paste to child theme seems not working.

[sammayell]

Thanks Ed. It seems to be working now.
One last question I have – How can I update swift framework core files? It seems it I copy to child theme, it doesn’t reflect changes. What’s best way to update swift framework files without editing parent theme?

Thanks for your help.

Sam

[sammayell]

I checked the theme files you supplied. It has version 3.0.0 in following files
woocommerce/checkout/form-billing.php
woocommerce/checkout/form-shipping.php

I have removed those files from child theme so its pointing to parent theme and correct folder.
Can you please check again with your theme files. I have attached screenshot.

Sam

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[sammayell]

Thanks Ed. I have removed old version.

[sammayell]

Thanks Ed,
Page builder issue is resolved.

I tried new theme files and it resolved “Featured Products” section but “Best Sellers” section still don’t have any products.
I have tried placing new order as well if that was an issue. but no luck. (see screenshot)

Also, When I tried your new theme, I noticed woocommerce email templates – form-shipping and form-billing are outdated. Latest version is 3.0.9 and you’re supplying 3.0.0
I see some layout issues in this and previous theme 3.4.61 as well (screenshot attached)

Please note that at the moment, no other plugins are active in this site (v2.munchtime.co.nz)

You said “You seem to have a number of outdated theme files in your child theme?” – Well we had only 2 outdated files. After trying your theme from your last reply, there are two more outdated files. That’s all I could fine. Do you see more outdated files? Woocommerce status page shows only 4.

I know you are busy with so many new development and support but could you just resolve this by yourself and let me know the file you updated so I can replicate it to live site.

So we are waiting for following issues now :
1) Best Sellers products not working on home page (screenshot)
2) Shipping and Billing form layout issue with country and state dropdownlist (screenshot)

Really appreciate your help.
Many thanks,
Sam Mayell

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[sammayell]

I noticed even your demo site for this theme runs very old version of theme.
http://neighborhood.swiftideas.com/wp-content/themes/neighborhood/style.css shows 3.3.1 !!!

[sammayell]

Hi, that is not working as well. And when I say its not working on PAGE then you should be HAPPY to debug for me and test as I have purchased license for this theme. I’m not at all happy with the support as we are wasting days.

We are waiting to go live with our main website and I really hope that you understand that matter of urgency here. Could you please take 10 minutes and actually check what is wrong on theme? We have same database and same plugins on munchtime.co.nz and its working perfectly fine with Best Sellers and Featured Product section on home page. This only happens after updating theme so I don’t think its any plugin at fault. Also, as I said earlier I have tried to test website (v2.munchtime.co.nz) disabling all the plugins and by keeping only woocommerce and revolution slider. I hope that is enough for you to go ahead and provide your support on theme.

This is my last try, next contact will be themeforest officials.

Thanks.

[sammayell]

Just to give you an update what I tried so far –
1) Created test page with Best Sellers and Featured Products mini – Didn’t work
2) Disabled all plugins, At the moment I have only Woocommerce and Revolution slider plugin activated and still its not working
3) Widgets, I couldn’t find any widgets for Best sellers and Featured products.

I highly appreciate your help on this as this is the only issue we have now to go live with updated theme.

Thanks.

[sammayell]

also if you login and check again on my site, Can you also check why swift builder never loads correctly when I try to edit page. Everytime I have to goto classic editor and copy code and paste again to get swift builder activated. This is wasting my lot of time.

I hope to get some solution of all issues soon as we are waiting to go live with updated theme and then perform ongoing changes to site.

Thanks.

[sammayell]

Tried all these 3. No luck.

Sam

[sammayell]

Hi,
Any update on my last message?
Thanks.

[sammayell]

OK so I have almost resolved every other issues.
only two remains
1) Best Sellers and Featured Product not showing up on home page (There are no other plugin conflicts) (screenshot attached)
2) Billing country and state dropdown layout issue (screenshot attached)

Can you help me to fix this please?

Thanks,
Sam

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[sammayell]

I wonder why you didn’t check my website as I have already sent you credentials with my first post. Yes I have sold thousands or products on test site, its copy of live site. There are star enabled for products in admin side. Can you just login and check and resolve it please as we are wasting days here!

I have purchased number of themes on themeforest and others provide very prompt support.

Thanks.

[sammayell]

Thanks. and what about Best Sellers and Featured Products not showing up?

Check home page bottom

[sammayell]

Could you please do needful and give me name of the plugin causing that “woocommerce_product_get_price” hook error?