[oriweb]

Hey David, sorry about not having access. We were making some changes on the server – you should have access again now.

I’ve inputted the custom CSS, cleared my cache and the problem remains.

Any ideas?

Thanks!

[oriweb]

I’m a bit confused. I added that bit to my button like so, but no luck.

[sf_button colour="black" add_to_cart_url id="16276" type="bordered" size="standard" target="_self" icon="" dropshadow="no" rounded="yes" extraclass=""]$29 - Add to Cart[/sf_button]

Or maybe I misunderstood what you intended?

[oriweb]

Thanks Rui, but that will not work.

We’ve noticed a bug where our product image disappears completely if we switch the thumbs from below to side. See: http://www.swiftideas.com/forums/topic/product-page-main-images-not-showing/

If we want to use a landscape orientation image instead of a portrait, via which settings/method do we do that?

This is the very last issue we need resolved before launching so are very eager to get it resolved.

Thank you!

[oriweb]

That is correct.

Unfortunately we were really hoping to use the left thumbnails for our page. But each time I turn it on the images disappear.

[oriweb]

Thanks Rui!

Is there any way to change the text of these buttons (ie: $29 – Add to Cart) ?

[oriweb]

That did the trick! Thanks so much David.

[oriweb]

Correct. No core edits.

Are we safe to go ahead and turn the plugins and child theme back on?

[oriweb]

Hey David,

I just noticed that if I switch the product page thumbnails from ‘bottom’ to ‘left’ in Theme Options -> Product Options, the problem returns. Luckily, it goes away if I switch back.

Might this be a bug?

[oriweb]

Thanks David!

It is working on our end now as well. However, we would like to use a child theme so that we can take advantage of theme updates. Is it safe to re-activate it and the other plugins?

[oriweb]

An updated reply from my host regarding caching:

“We have a server-side cache that is a Varnish installation, with a configuration we’ve designed for WordPress. We then install a file at /wp-content/mu-plugins/lb-mu.php that automates purging of the Varnish cache.”

[oriweb]

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[oriweb]

Hi David, I contacted our host and this was their reply:

The site is running PHP 5.6 – PHP 7 is an option, although I’ve never seen an instance where switching to 7 fixes a problem, as basically everything is still being designed for the 5.x versions. ImageMagick is installed.

[oriweb]

Thanks David.

Everything except SF and Woo is now deactivated.

[oriweb]

Thanks Kyle.

I tried deactivating one by one and it didn’t fix the issue.

Worth noting: I updated to wordpress 4.6.1 just before this issue started. It is possible that caused it (and rolling back to a previous wp version could fix it)?

Please let me know what to try next. We are very eager to fix this and launch the site.

Thank you,

[oriweb]

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