[Olecomm]

Ed, this is the second ticket for the same problem (with Mohammad first ticket for SwiftIdeas), and we were transfered to WPML. WPML must take care of the problem with SWIFTIDEAS (Helena Petridou – [email protected]) and give us a solution. But since no news. With your last answer, I suppose that the procedure will close this ticket again. And it only remains for us to hope that the problem will be solved with a new update … super…

[Olecomm]

This reply has been marked as private.

[Olecomm]

This reply has been marked as private.

[Olecomm]

“123” is entered in Dante’s Theme Options fields.
Let’s say “Top Bar left text config” in Header Options…

Then I go to WPML’s String Translation… I search for “123” and find it…
I enter the translation… let’s say “456” and check the translation as completed.

All this above works.

The bug is, when I go back to Dante’s Theme Options, the field value is now “456”.
And it’s the same for all fields.

So as soon as I change anything in Dante’s theme options, the “456” value (the translation) get saved as the 1st language value (supposed to remain “123”, what was entered first…)

So if I go back in WPML String Translation, I cannot find anymore the “123” because it is lost, just replaced with “456” which is supposed to be the translated string, and not the “source” string.

[Olecomm]

Let’s summarize this quick: for the moment, as soon as I change ONE option, only one, in the Theme Options… I lose all my 1st language strings.

I cannot be more specific with this same example I keep giving:

– let’s say default theme options (sample) was “abc” — I overwrite it and don’t see it anymore.
THIS PART WORKS.

– I then enter my own value, in 1st language values… say: “123”.
This part also works.

– I then go to WPML and translate this “123” value with my 2nd language translation. say: “456”.
This part, too, works…

**THE BUG** is that when I come back to the Theme Options in Dante… I just see “456”. I never see “123” again, the 1st language values.

Basically, I cannot change ANY Theme Option once I translated them once in WPML, because I LOSE the 1st language strings, everywhere in the theme options.

If I change/save anything there, just one field… WPML deactivate all the values, because “456” (the translation) shows, instead of what I entered: “123” — what WPML is supposed to recognize as the 1st language strings.

I enter “123” in Theme Option, I translate to “456” in WPML… and then the theme options show “456”… “123” is no-where to be found again!! unless I re-type them all again each time in Theme Options, and re-activate the translations again one by one in WPML.

Is that clear?? I cannot be more specific.

I’ve been doing a lot of WordPress with WPML in the past… and Dante’s Theme Options is the only thing behaving like that…

[Olecomm]

Hi,

Nope, it doesnt help.

Only a few options reset to default (sample data coming with the theme package) such as the social media bar shortcode (top bar Right)…

But some other values remained as they were before the options reset, such as the Top bar Left text.
So, in such fields, I still see “456” (translated WPML value) instead of “123” (or even “abc”) I should see…

I cannot afford to delete and re-install WPML, or even reset and reinstall the whole theme neither…

[Olecomm]

But those aren’t the values I see anymore…

I see the values I entered, but the *translated* ones, instead of the original ones I put.

So basically, if the initial default/sample value (coming with the original theme) was “abc”… I’ve put “123” as my value, and then translated it to “456” in WPML…

The bug is: when I come back to the theme options, what I see is “456”. So I only see the translations instead of the original values *I* have put.

[Olecomm]

This reply has been marked as private.

[Olecomm]

Hi,

Which file? Redux being a framework, I guess I need to change multiple files in at least a complete folder??

We have Dante 2.56 set a child theme.

[Olecomm]

Hi,

WPML team must be in touch with you guys, that,s what the “compatibility team” said after investigating our support ticket at WPML.

In the meantime, we found that DANTE is using the Redux framework for the admin’s Theme Options.

Here’s what we got from those guys:
https://github.com/ReduxFramework/redux-framework/issues/1309
…which details were in a previous Issue number, closed a bit quickly: https://github.com/ReduxFramework/redux-framework/issues/1308

[Olecomm]

Ok we’re opening a ticket at WPML’s support – let’s see what they’ll troubleshoot.

[Olecomm]

This reply has been marked as private.

[Olecomm]

This reply has been marked as private.

[Olecomm]

This reply has been marked as private.

[Olecomm]

This reply has been marked as private.