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    Posted in: We hit Power Elite.
  • February 16, 2015 at 11:31 am in reply to: Uploading #150461
    muranoeyewear
    Member
    Post count: 81

    Hi

    I do use filezilla and have managed to locate the content and have checked my permissions and all are set at what i believe to be the correct value in 755 so i am not sure on how to move forward? I do apologise if i am missing something obvious but it is normally my colleague who deals with these matters.

    Thank You

    February 16, 2015 at 10:15 am in reply to: Uploading #150429
    muranoeyewear
    Member
    Post count: 81

    Hi

    Thanks for the quick response how will i check whether the directory is writable or not? and i will get an email sent over to them now thanks

    Ryan

    February 12, 2015 at 10:09 am in reply to: Login page #149325
    muranoeyewear
    Member
    Post count: 81

    I have now done both yet there is still no account page at all?

    February 12, 2015 at 9:22 am in reply to: Login page #149304
    muranoeyewear
    Member
    Post count: 81
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    February 12, 2015 at 8:55 am in reply to: Login page #149291
    muranoeyewear
    Member
    Post count: 81
    This reply has been marked as private.
    February 11, 2015 at 4:52 pm in reply to: Login page #149132
    muranoeyewear
    Member
    Post count: 81
    This reply has been marked as private.
    February 9, 2015 at 9:24 am in reply to: Complete order #148276
    muranoeyewear
    Member
    Post count: 81

    Ok not a problem could you please provide me a link to there support then as all i seem to get is community forums which i haven’t found helpful?

    Thank you

    Ryan

    February 6, 2015 at 2:33 pm in reply to: Complete order #147862
    muranoeyewear
    Member
    Post count: 81

    Ok so iv done this and it seems to be a problem with woocomerce now i try to get through there support but i need a order number to get the proper support and as i purchased the theme with yourselves and woocommerce came with it i dont seem to have one can you supply one?

    Thanks

    Ryan

    February 6, 2015 at 2:09 pm in reply to: Complete order #147857
    muranoeyewear
    Member
    Post count: 81

    Hi

    Thanks for getting back to me i have tried both of these options.

    Thanks

    Ryan

    February 4, 2015 at 10:49 am in reply to: Add to basket #147109
    muranoeyewear
    Member
    Post count: 81

    I thought i did but i obviously added it to the parent theme by accident not a problem i just wanted to check whether or not it needed re adding.

    Thanks

    Ryan

    February 4, 2015 at 10:38 am in reply to: Add to basket #147100
    muranoeyewear
    Member
    Post count: 81

    Sorry im not sure this may simply need re adding since the update but im not 100% if you could just let me know that would be great.

    Thanks

    February 4, 2015 at 10:34 am in reply to: Add to basket #147095
    muranoeyewear
    Member
    Post count: 81

    Hi

    The person i believe that helped was Rui on this topic here:

    Price

    Thanks

    Ryan

    February 2, 2015 at 2:32 pm in reply to: Product name #146342
    muranoeyewear
    Member
    Post count: 81

    Hi

    Im pretty sure its the child theme but im not 100%?

    Thanks

    Ryan

    February 2, 2015 at 2:24 pm in reply to: Product name #146333
    muranoeyewear
    Member
    Post count: 81

    I have made changes to the functions.php but nothing else should this cause any issues?

    Thanks

    Ryan

    February 2, 2015 at 2:06 pm in reply to: Product name #146313
    muranoeyewear
    Member
    Post count: 81

    Will the theme update sort this problem as i am reluctant to update as we really want to launch and it was updating that caused this issue last time and i am worried more issues will follow this one?

    Thanks

    Ryan

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    Posted in: We hit Power Elite.
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