Digital experiences for all disciplines
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Posted in: We hit Power Elite.
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Thank you for the answer Kyle. I have contacted the host and they have checked everything. Speed is fine on other websites that they host. I have also tried to inactivate plugins like revolution slider but it doesn’t help. I have switched to another default theme (Twenty Fourteen) which increased the speed a lot. I don’t know what it means but the page is really too slow. It takes more than 2 seconds for the content to upload…that will make customers run away.
We don’t have a lot of images at all.Can you kindly try and help me with this issue? we are looking at a launching next week.
Thanks!
Thanks Pete! I have now installed and running both of your recommendations but the page is still very slow.
Any idea what else it can be? I am also smushing my images but it doesn’t seem to help either.
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Dear Ed,
I apologize if I sounded like I was blaming you for passing the blame, that was not at all my intention . I was just extremely frustrated with nobody having the solution for the problem. I have now started to Purge them twice before uploading them and it has worked this far…let’s hope it stays that way 🙂
Thanks for your patience and help!
Problem solved in Safari on a laptop but the problem is still there on a mobile device even with another theme. Gaaaaahhhhh!
Hi again!
I have now tried all suggestions in the thread; I have opened, edited and reserved all images before uploading them to wp and I have used purge program to remove all info on my images; but still, some images are rotated on mobile devices. It feels so frustrating not knowing what to do to solve the problem and everyone keeps giving me the answer that it’s not a theme/WP/woocommerce problem.
So I tried activating another theme and VOILA! The pics are all showing properly. This tells me that it intact IS a theme issue. So can you please please help me as the launching of the site is already delayed.
Hi Ed!
Unfortunately editing (rotating) them before uploading doesn’t work; neither does editing them inside Wordepress. What happens is this: If I edit it in WordPress admin with my iphone/ipad, the image rotates and shows the “right” way. But then I go to check the page with my macbook and the image has rotated (like in the pics I attached). And so I edit the picture via admin AGAIN (but this time with my macbook). Everything looks great but when I check with my iphone its rotated again.
Can you please help me sove this issue asap. I have a deadline for the webshop and all my pics are taken with iphone.
Thanks!
Kyle, still haven’t heard anything?
Thanks!
Thank you!
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Posted in: We hit Power Elite.