[missjoya]

Great – thank you for finding the issue. It’s working again! Relief.
If we cannot use the woocommerce event manager, do you know any other event/ticketing plugins that would work ok with the theme?
Thanks,
Joya

[missjoya]

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[missjoya]

I’m afraid that isn’t working for me here. Tried various browsers and computers, also after clearing cache.

See screenshot attached.

[missjoya]

Actually – I just tried to disable all plugins bar swift and woocommerce and the shop is still not showing.
It seems we don’t have a solution yet…
Can you help?

[missjoya]

Hi there, thanks for replies.
I deleted browser history but shop is still not showing. Am I doing something wrong?
I’m reluctant to disable all the other plugins as they were the ones that came required with your theme. Do you know which one is causing an issue?
Thanks,

[missjoya]

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[missjoya]

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[missjoya]

Am I not right in saying that this is a normal login procedure? As in, this is NOT some extra plugin but the mandatory login window of wordpress? I really just don’t know what you mean by turning ‘IT’ off. You showed me a screenshot but I don’t recognise this.

Please can you give me your email address so that I can create a dedicated user account for you to try?

OR alternatively, can you pass me on to another support worker who can help me please?

[missjoya]

Please Rui – I don’t know how to do this!
Can you send me detailed instruction on how to turn off the security mechanism??? I don’t know what you are talking about and this is getting very frustrating.

[missjoya]

Hello there – can someone please help me?
This is becoming urgent at this stage.
Thanks,

[missjoya]

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[missjoya]

I’m sorry Rui – I really don’t know what you mean. Could you tell me which security login?
I didn’t add any extra plugins to this site. All I have is the Uplift theme with shop demo.
Please could you clarify?

[missjoya]

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[missjoya]

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[missjoya]

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