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Viewing 15 posts - 1 through 15 (of 25 total)
  • in reply to: SPB Not Resonding #204723
    MilenaCreative
    Member
    Post count: 28

    The issue is still unresolved; I realize the menu malfunctioning has to do with there being custom form code within the Home page. Has anyone on theme maintenance considered testing with an Ontraport form and possibly resolving any issues so that Dante + Ontraport can work together in the near future?

    in reply to: SPB Not Resonding #201928
    MilenaCreative
    Member
    Post count: 28

    Thanks for helping David; I just deactivated all plugins and refreshed site — Home page, drop-down not appearing. Feel free to login and have a poke around; it’s on Maintenance Mode.

    in reply to: SPB Not Resonding #201608
    MilenaCreative
    Member
    Post count: 28

    Now, looking at the Home page, I’ve placed all Ontraport form code into ‘Raw JS’ blocks and I’ve even removed the footer form for now from the widgets area — yet the drop-down menu still does not appear on the Home page. What’s more, is the back-to-top arrow button does not function either. Hmmm…

    in reply to: SPB Not Resonding #201600
    MilenaCreative
    Member
    Post count: 28

    I have the forms working alongside the Swift Page Builder now on the Home page by inserting the form code into a Raw JS block (for two of three forms, not the footer form cuz that’s in the Widgets section). What’s confounding is that on a page like “Learn” there is no page content, yet the drop-down menu still does not load.

    in reply to: SPB Not Resonding #201405
    MilenaCreative
    Member
    Post count: 28

    Thank you Mohammad — I will test that today, but sounds like it should work.

    in reply to: SPB Not Resonding #201077
    MilenaCreative
    Member
    Post count: 28

    Hi Mohammed,

    In response to your latest comment on my issue:
    http://marcsklar.com/praise/, Sub menu and SPB are working”

    Opened this page using Chrome — drop-down menu not working. It’s weird, sometimes when I land on the Home page, the drop-down works, then I’ll navigate to another page, drop-down doesn’t appear. Any other ideas? I’m leaning towards this being an Ontraport form code issue; I think it’s interfering somehow with the theme. I’ve used Dante on about ten other sites and without form codes, never an issue.

    in reply to: SPB Not Resonding #200765
    MilenaCreative
    Member
    Post count: 28

    I removed all custom CSS, saved, and refreshed the site to find the drop-down nav still doesn’t work on the Home page nor on interior pages. Are we quickly determining that the Ontraport forms are causing the issue, then?

    in reply to: SPB Not Resonding #200747
    MilenaCreative
    Member
    Post count: 28

    I’ll remove the custom CSS and see if that’s the issue (you’re probably right); but we have placed two Ontraport forms into the Home page and one in all interior pages just by copying & pasting code into a text block.

    in reply to: SPB Not Resonding #200718
    MilenaCreative
    Member
    Post count: 28

    Here’s a screenshot of the working drop-down; I had to open the site in an incognito window and refresh once to get it to work :/ Weird. I wonder what’s causing this conflict?

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    in reply to: SPB Not Resonding #200714
    MilenaCreative
    Member
    Post count: 28

    Thank you for responding — the main navigation is acting funny; for instance, on the Home page I can hover and see drop-down menus for these links: Learn, Free, Work With Me, Shop, and About. But when I click into an inside page (for instance, Learn [in the Learn drop-down menu]), the main nav no longer shows the drop-down menu. And sometimes when I click back to the Home page from an inside page, the drop-downs stop working there too. Very strange. Not sure I can provide you with a screenshot of the drop-down not working… but I’ll try to get it to work again (by re-loading the page) and post a pic of what should be showing.

    in reply to: SPB Not Resonding #200365
    MilenaCreative
    Member
    Post count: 28

    Discovery: When I disable the Swift Page Builder (in Theme Options > General Options) the main menu drop-downs appear. So when the Swift Page Builder is activated, it conflicts with the drop-down menu somehow. But I still don’t know what is causing that conflict, whether it’s one of our plugins (not sure how if all are deactivated) or some custom code. Are you able to spot any custom code added to the theme, or is that too time-consuming?

    in reply to: SPB Not Resonding #200363
    MilenaCreative
    Member
    Post count: 28

    It may be worth mentioning that my client had their developer to look at the theme code and they wanted to ask about the use of the $ shortcut in functions.js and conflicts with plugins that use/load your own version of jQuery.

    in reply to: Logo Dimensions Inaccurate #163512
    MilenaCreative
    Member
    Post count: 28

    That worked! Thank you very much 🙂

    in reply to: Page Not Updating #156699
    MilenaCreative
    Member
    Post count: 28

    Thank you for responding — SO weird. I copied & pasted the code from the page that wasn’t updating and just created a new one, and it’s working now. I also have two javascript forms that might be screwing things up. I should be okay here on in. Thanks

    in reply to: Portfolio Category Not Appearing #139106
    MilenaCreative
    Member
    Post count: 28

    It’s looking great! Thank you very much 🙂

Viewing 15 posts - 1 through 15 (of 25 total)