[mariatrier]

Just tried on http://107.6.155.50/~onebrig7/royaldanishballetfoundation.com/en/about-the-danish-royal-ballet-foundation/
but changing effect doesn’t help.

[mariatrier]

Another issue:

Animations are now working but somethings strange is going on with the footer and the issue only stops when I disable all JS on the site.

Look here: http://107.6.155.50/~onebrig7/royaldanishballetfoundation.com

The black footer has – not always but most of the times – a lot of white spacing under it and is kind og scrollable. After some time the footer – perhaps – gets into place again, but not always.

I am guessing that one of the animations used on the site is causing this but cannot be sure.

Can you look into it?

Here’s credentials:

http://107.6.155.50/~onebrig7/royaldanishballetfoundation.com/wp-admin
Username: o5dpg
Password: UWU%MN$RUM

Attachments:

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[mariatrier]

Just so you know the issue:

I add english text in theme options and hit save. However when I go to translate these texts via WPML string translations AND go back to theme options you will notice that the english text I entered in theme option is suddenly… danish!?

[mariatrier]

They reported back:

“You can see here https://wpml.org/documentation/theme-compatibility/ that Atelier theme is still not compatible with WPML.

But it’s currently under testing by our compatibility team. I forwarded this problem to them. You will be contacted when there are new informations.”

… this is not that good?

[mariatrier]

I disabled social share from theme (action in child theme functions php) – and now all works?

[mariatrier]

You have deactivated the plugin successfully – but you can’t just deactivate a plugin like wp-vote – it’s the core if the whole site!?

FTP:
Host: 107.6.155.50
Username: [email protected]
Password: oernboel1234
Port: 21

[mariatrier]

I have tried to both disable and enable what you are asking for. It doesn’t make any difference.

[mariatrier]

Your answer doesn’t really answer my question, David?

Please do a test, please login to admin and please help out 🙂

[mariatrier]

Yeeeeeeeeees! It works! So what did the trick?

When will the update be here?

[mariatrier]

Can you send me links to pages on your demo that has the same animations as the ones we’ve used?

[mariatrier]

At current I can’t see anything, so can’t screenshot it.

Can we focus on our site (and all sites we’ve done for our client with your gorgeous theme)? It seems more solution oriented to actually look into our own site and as this is an extremely urgent matter I really hope for a solution.

You’ve already received credentials.

[mariatrier]

Yes, I see issues on your demo site as well.

Siteground caching plugin is added but not active.

[mariatrier]

I have now tried to disable all plugins – problem unfortunately persists.

[mariatrier]

Sorry, I do not know what to look for – just need the issue fixed. We haven’t added any weird plugins that would conflict.

[mariatrier]

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