[laranz – SUPPORT]

Hi,

1. Did you use any plugins to show/hide the menu item when logged in? If so which plugin, and the scenario to recreate the issue. I try my level best to assist with this issue, but usually we won’t support 3rd party plugins.

2. For mega menu did you follow the instruction correctly? Try to create it like this http://joyn.swiftideas.com/documentation/#22

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

It says error message while login, “FEL: Lösenordet du angav för användarnamnet swiftideas är felaktigt. Glömt ditt lösenord??” Can you double check the credentials?

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Create a folder called js and then inside the folder create a file functions.js and then paste the whole code of js/functions.js from the parent theme in to it and edit your code in the Child themes/js/functions.js.

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Can you try add this to the Custom CSS in Theme Options?

.menu-fast-track-spanish0-container { width: 100%; }

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Can you give me a fresh WordPress install with the WP and FTP logins, so that I can install the Joyn there with the demo content. Is that okay?

or can you explain the errors in details, so that we can digging in to it?

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Closed for duplicate, we can continue in the other thread you create under same topic.

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Sorry I didn’t understand your question fully, you mean you want to add social icons like the demo? http://flexform.swiftideas.net/

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

While using this query? http://docs.woothemes.com/document/exclude-a-category-from-the-shop-page/ Did you try logout and check? Because that query checks the is_admin()

Can you explain the situation briefly? Although, this is not a support question, I try to answer you, but if I can’t I suggest you to find someone to do so other than support.

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

First of all, make sure the theme and the plugings are up to date.

1. Try to disable all the plugins or only woocommerce related except woocommerce, and try to replicate the issues. If that didn’t produce any issues, some plugins are the reason behind it. If still the problem exists,
2. Try switching the theme to a default theme, and try to replicate the same.

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Did you try Blog element + Masonry type?

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Did you try this official snippet? http://docs.woothemes.com/document/exclude-a-category-from-the-shop-page/

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Did you try editing the sizes while creating the slider? Or now try editing the slider and adjust the width.. Also, give it a read for the revolution slider docs.

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

Hi,

Can you gives us the exact scenario to reproduce this? Along with the content you use.. Make sure you don’t hit line breaks ( Enter key ) while adding texts in the text boxes.

Let us know,

Thanks,
laranz.

[laranz – SUPPORT]

This reply has been marked as private.

[laranz – SUPPORT]

Hi,

Can you show us your website, so that I can guide you to that 🙂 If you want to keep that in private, tick private reply above the submit button before submit.

Let us know,

Thanks,
laranz.